10/10 Excellent
Carlos, Bellevue
Travelled with family
Nov 20, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional! From coordinating our stay to getting around and having all our needs met throughout our stay, our host (Charlie) and his resort coordinator (Paola) really took care of us. They were without a doubt the reason for such an enjoyable stay. They guided us through the entire process and made numerous recommendations that came extremely handy. I would totally recommend them if you’re even thinking about it.
I also had the pleasure to interact with some wonderful staff who made our staff so memorable:
Antonio and Anaines checked us in at Sunset Beach Golf and Spa, then upgraded us to a Villa at Montecristo Estates. There we met Aida. Check in was a breeze and all the staff was so kind and really attentive. We also met Felix, Marco and Christian at Cibola Bar and Grill at Montecristo. Alberto was our shuttle coordinator and he truly worked to make sure we got around. At La Nao restaurant, don Ignacio was our waiter and again excellent service there… The list is really long and I really wish to list everyone, but the point is that the people/staff is and was what made this experience so wonderful. It was all so worry-free.
I really loved Pueblo Bonito Beach Sunset Golf and Spa Resort and we really recommend working with Charlie so you can enjoy the same memorable experience we were afforded. Thanks Charlie!
Carlos
Stayed 3 nights in Nov 2024