6/10 Okay
Ed
Travelled with partner
Oct 12, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The exterior of the hotel matched Bruges medieval feel. The reception and hall were clean and tidy. The corridors felt like they either had a flood or were in the middle of redecoration. Laminate floors were lifting and there was bare plaster on the wall. No skirting boards or flooring in places. Small blood spots where guests had splatted mosquitos on the walls were evident.
Our room was clean and tidy. It is a canal view hotel but we quickly learned after the first night that you couldn’t have the windows open at all. I was bitten by mosquitos at least ten times and we were out of bed several times and killed ten of the little invaders. There was no mesh or netting on the windows to stop them coming in. Therefore our room was too warm and steamed up because the shower extractor fan didn’t work. Finally there was no room to hang clothes apart from a couple of hooks on the back of the door. This experience was disappointing.
Ed
Stayed 3 nights in Oct 2024