2/10 Terrible
Noreen N.
Sep 25, 2024
Liked: Communication
Never again!
The unit was clean and check in was fairly easy. The difficulty we had was that the bed frame was broken and even though we reported it to the owner he did not get it fixed. As a result my husband had to sleep on the couch as we did not want to do any further damage to the bed. The mattress was extremely soft as well. Two days before we were to leave the fire alarm went off and we had to evacuate the building. Apparently there was a small electrical fire which resulted in a loss of electrical power. We alerted the owner and did not get a response from him for a day as he was traveling abroad. We had to gather some items and go to a hotel as a result of no power in our unit. Since the bed was never fixed we decided to spend our last 2 nights in a hotel. The owner has not responded to my texts or emails and has not refunded us for the last 2 nights of our stay. The night of the fire he should have at least done that but we are still waiting.
Noreen N.
Stayed 14 nights in Aug 2024