The Charles Hotel

4.0 star property
Riverfront Cambridge hotel in West Cambridge with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charles Hotel

Front of property
Exterior
Interior entrance
Suite, 2 Double Beds (Fellows Suite / Rollaway on request)
Fitness facility

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Chancellors)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 273 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 273 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Deans)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Fellows)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
One Bennett Street, Cambridge, MA, 02138

What's nearby

  • Harvard University - 2 min walk - 0.2 km
  • Harvard Square - 5 min walk - 0.4 km
  • Fenway Park - 6 min drive - 4.9 km
  • TD Garden - 8 min drive - 6.2 km
  • Boston Common - 9 min drive - 7.4 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Russell House Tavern - ‬4 min walk
  • ‪Felipe's Mexican Taqueria - ‬4 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk
  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Tasty Burger - ‬4 min walk

About this property

The Charles Hotel

Upscale boutique hotel refurbished in 2021 and located near Harvard University
Located close to Fenway Park and Hynes Convention Center, The Charles Hotel provides a hair salon, a library, and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 3 bars.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Free newspapers, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 303 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • 50-inch HDTVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50.00 per day
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Is The Charles Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Charles Hotel?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on Dec 23, 2024 start from CA $365.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self parking is available for USD 50.00 per day. Valet parking is available for USD 55.00 per night.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Charles Hotel?

Check-out is at noon.

Where is The Charles Hotel located?

Located in West Cambridge, this spa hotel is 0.1 mi (0.2 km) from Harvard University and within 3 mi (5 km) of Fenway Park and Hynes Convention Center. Boston Museum of Fine Arts and Boston Symphony Hall are also within 6 mi (10 km). Harvard Square Station is only a 5-minute walk and Central Square Station is 23 minutes.

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1008 reviews" "
Rating 8 - Good. 180 out of 1008 reviews" "
Rating 6 - Okay. 49 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint would be room service menus needs to offer more
Stayed 2 nights in Nov 2024

10/10 Excellent

PINGPING

Travelled with family and small children
Liked: Staff & service, amenities
very old hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. I did not wait long to check in or out. The location of the hotel is unbeatable. I will not stay anywhere else when I am visiting my children
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel. The bed was the most comfortable I’ve even slept in. Room was nice and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Yu-jung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place at unbeatable location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no light leaking through the curtains. Also very quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Liked: Amenities
Staff was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.. beautiful plantings and great redyaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr. Bohdan and Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant professional staff. Quiet, sophisticated environment. Very clean, well-maintained room. Wonderful shower; Comfortable bedding. No negatives come to mind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carter, Charleston

Stayed 4 nights in Aug 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

DARLENE ANN

Stayed 3 nights in Aug 2024

10/10 Excellent

ginger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charles is a lovely hotel. Very comfortable rooms and environment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Imad, New york

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, convenient hotel by Harvard.
Stayed 2 nights in Aug 2024

8/10 Good

Jose Ulises

Liked: Cleanliness, staff & service
N/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Estela

Necesita remodelación
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay if you’re visiting Harvard
Stayed 2 nights in Aug 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous stay!
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Great Location & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0