Penns Hall Hotel

3.5 star property
Lakefront hotel with a full-service spa and a fitness center

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November 2024
December 2024

Photo gallery for Penns Hall Hotel

Indoor pool, outdoor pool
Reception
Executive Room, 1 Double Bed, Non Smoking
Suite, 1 Double Bed, Non Smoking | Living room
Gym

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 1 of 1 room

Classic Double Room

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Desk
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
Penns Lane Walmley, Sutton Coldfield, England, B76 1LH

What's nearby

  • Belfry Golf Club - 10 min drive
  • Villa Park - 10 min drive
  • Bullring & Grand Central - 13 min drive
  • Utilita Arena Birmingham - 14 min drive
  • National Exhibition Centre - 14 min drive

Getting around

  • Sutton Coldfield Chester Road Station - 3 min drive
  • Bull Street Station - 12 min drive
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪The Yenton - ‬3 min drive
  • ‪The Fox - ‬17 min walk
  • ‪Atlantis Fish Bar - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Penns Hall Hotel

Hotel by the lake
You can look forward to a garden, a hair salon, and dry cleaning/laundry services at Penns Hall Hotel. Indulge in some rest and relaxation at No Treatments available, the onsite spa. The on-site British cuisine restaurant, Club Room Restaurant, offers breakfast, lunch, dinner, and light fare. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking
  • English breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, meeting rooms, and a banquet hall
Room features
All 170 rooms include comforts such as 24-hour room service, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • A personal chef, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 5.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Club Room Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Chef service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 5.75 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Birmingham Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield
Ramada Sutton Coldfield
Ramada Sutton Coldfield Birmingham
Sutton Coldfield Ramada
Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
Ramada Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield Hotel

Frequently asked questions

Does Penns Hall Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. The pool is closed on Christmas Day.

Is Penns Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Penns Hall Hotel?

Self parking is free at this property.

What time is check-in at Penns Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Penns Hall Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Penns Hall Hotel located?

Situated near the airport, this spa hotel is within 3 mi (5 km) of Castle Vale Central Park, Sutton Coldfield Mall, and Sutton Park. Castle Bromwich Hall Gardens is 2.9 mi (4.7 km) away. Sutton Coldfield Chester Road Station is 26 minutes by foot.

Penns Hall Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 87 out of 593 reviews" "
Rating 8 - Good. 168 out of 593 reviews" "
Rating 6 - Okay. 164 out of 593 reviews" "
Rating 4 - Poor. 96 out of 593 reviews" "
Rating 2 - Terrible. 78 out of 593 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Stayed 2 nights in May 2021

10/10 Excellent

Shivani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
It was amazing. Just for a day but a very good relaxed day.
Stayed 1 night in May 2021

4/10 Poor

thiago

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel, uncomfortable bed and stained curtains and carpets.
Stayed 2 nights in Apr 2021

8/10 Good

Reece

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was hairs on toiletries, cleanliness wasnt perfect But comfy bed and polite, helpful staff
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must take an exec room as older rooms are so very tired.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2020

6/10 Okay

Andrea

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired and dirty
The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Cobwebs next to double bed.
Cobwebs in wardrobe.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2020

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straight forward- lovely family room
Stayed 1 night in Aug 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even check in and u still taken my money out account
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Excellent as always
Stayed 1 night in Jun 2020

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable, under situation with covid 19
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1starr
The worst bed ever, tv does not support any sort of external devices
Stayed 3 nights in Apr 2020

10/10 Excellent

Glynis

Stayed 1 night in Mar 2020

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and conveniently located
Comfortable room with good bar and restaurant, very helpful reception staff.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ever again
Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init. Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
The condition of the shower
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Average
Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.
Stayed 1 night in Mar 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Barrie

Liked: Staff & service
Comfortable breakfast excellent. Room okay very noisy Saturday night
Stayed 2 nights in Mar 2020

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing
My initial allocated room had very tired looking decor and was musty smelling. I was offered another room which was of a higher decorative standard but unfortunately above the kitchens and so very noisy and i was unable to ooen the windows due to cooking smells.
Stayed 2 nights in Mar 2020