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Malmaison Birmingham

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Bathroom
Standard Twin Room
Nirvana Signature Suite
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Double Room

Club Double Room

Club Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
1 Wharfside, Birmingham, England, B1 2JR

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • O2 Academy Birmingham - 6 min walk - 0.5 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 12 min walk - 1.0 km
  • International Convention Centre - 13 min walk - 1.1 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Upscale boutique hotel near Utilita Arena Birmingham
Close to The Mailbox and O2 Academy Birmingham, Malmaison Birmingham provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a manicure/pedicure, or a facial. The on-site local cuisine brasserie, The Brasserie, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Additional perks include:
  • Full breakfast (surcharge), smoke-free premises, and wedding services
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • A banquet hall, concierge services, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 193 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Birmingham?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on Dec 22, 2024 start from CA $122.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Birmingham?

Check-out is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this eco-certified hotel is steps from Shopping District and The Mailbox. O2 Academy Birmingham and Bullring & Grand Central are also within 15 minutes. Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and efficient check in. Nice room. Bar staff slow and inefficient. Ran out of ice !
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fault the experience from check in, accommodations and dining service. Our expectations were well and truly exceeded. We wanted to use the wet spa but unfortunately on both occasions we tried to book (24 hours apart) there was no availability.
Stayed 1 night in Nov 2024

8/10 Good

Carlie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Helena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, comfortable bed etc and nice coffee machine but looked a bit tired.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a few times and it never disappoints. We were greeted at reception with a friendly welcome and dealt with efficiently. To help with sustainability we opted for no room service during our 2night stay and received a complimentary drink in the bar on both evenings. The barman was lovely, again friendly and welcoming. Our room was lovely and very quiet which was a huge positive given how busy the centre of Birmingham is. The Mal Maison is in an ideal location for the Mailbox ease of parking, restaurants and shopping. It is also just a short walk into the main shopping area around the Bullring. Overall once again a great experience at this hotel and would not hesitate to recommend a stay, we will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean room, good decor, convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Jaideep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest at this property several times and I highly recommend a stay at that fab hotel anytime
Stayed 1 night in Nov 2024

2/10 Terrible

Charlie

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Really disappointed with our stay. Our room (610) was showing some heavy signs of wear (chipped wood, dented walls, worktops blistering and chipped) and the bathroom was as very underwhelming. The toilet was loose from the wall, and some tiles beneath the shower were also coming away from wall. The sink didn’t look particularly well cleaned. The real disappointment though was the state of the fur throw on the bed, which has some unsavoury marks on the underside which we discovered on our second night. (We won’t post the unpleasant pictures of these marks) The underneath of the desk is also very dirty which we discovered when searching for a dropped key. Probably wouldn’t recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always reliable stay... Great breakfast too
Stayed 1 night in Oct 2024

10/10 Excellent

Kianda

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aside from the air conditioning/heating keeping us up all night even when it was turned off, the hotel was pretty good - the staff were excellent. I'd say it's a bit pricey for what you get, but it is a city centre. Beware - breakfast, even when it wasn't particularly busy, took an age to come out and is massively overpriced. It was nice, but you can have twice as much for half the price at a premier inn - and it comes quicker! Oh, and the cocktails in the bar were exceptional! Overall okay...
Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, loved the personal touches.
Stayed 1 night in Oct 2024

4/10 Poor

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

8/10 Good

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, although a little confusion on the bed sizes as different description on various sites including their own. Expected a king sized bed the room had a double. Even the front desk were unable to accurately state what size beds were in the rooms. Breakfast was very enjoyable. And the hotel bar is well stocked with good service, albeit they could have been quicker to clear empty tables of drinks.
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waited 30 min for check in
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024