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LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG

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Terrace/patio
Point of interest
Interior
Miscellaneous
Smart TV, fireplace

Reviews

8.0 out of 10
Very good

Entire cabin

2 bedrooms1 bathroomSleeps 41200 sq ft

Popular amenities

  • Parking available
  • Pet-friendly
  • Barbecue grill
  • Outdoor space
  • Kitchen

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG

FREE 4th NIGHT
Book 4 nights for any stay before 6/1/2025 & get your FREE 4th night with code FREE4 in booking notes. Applies to new bookings only, cannot be combined with other offers. Must be mentioned at time of booking.

LAKEFRONT HIDEAWAY

1 FREE (1 day) SKI/SNOWBOARD beginner rental is included in booking!
& UP TO 20% SAVINGS on LIFT TICKET window prices when purchased more than 3 days in advance!

Lake Views - Steps to the LAKE, Close to VILLAGE & SLOPES WINTER skiing and snowboarding!

"Fantastic location, plenty of amenities, comfortable & quiet. My home away from home. I've stayed at this exact cabin many times now & will continue to do so for many years!" -Robert F. April 2024

LAKEFRONT / LAKE Views, just steps to the lakeside (no dock access) Close to Slopes, with a private hot tub. CUTE, ADORABLE & RETRO. It's an adorable cabin with a PRIVATE HOT TUB, nestled in an excellent lake spot, that will bring you back in time with the comforts of today!
Enjoy the lakeside access. Pull up a Kayak, Paddleboard onto the waters edge, for some added fun. No Dock Access. Lake is available for all guests to enjoy.

LOCATION:
STEPS to the LAKE!
2.4 Miles to VILLAGE (6 Minute Drive)
4.4 Miles to SNOW SUMMIT SLOPES (11 Minute Drive)
4.8 Miles to VONS (12 Minute Drive)
5.2 Miles to ALPINE ZOO (11 Minute Drive)
6.2 Miles to BEAR MOUNTAIN SLOPES (14 Minutes)


SLEEPS 4 People - 2 Bedroom, 1 Bathroom. 1200 sq ft. - 1 CAR MAX!
Bedroom 1 - DOUBLE / FULL bed (2 ppl) (seems like a Queen :)
Bedroom 2 – QUEEN (Upstairs Open Loft, 2 ppl)


FREE WI-FI
NEW HOT TUB
LAKEFRONT VIEWS
LARGE DECK TO RELAX ON
Lakefront ACCESS - No Boat Dock
FLAT SCREEN SMART TV
FIREPLACE - wood burning
Charcoal BBQ
Normal coffee pot
Blender
Bar soap, Shampoo, & Conditioner, provided
EV Charger PLUG

Adorable & Affordable 2 bedroom LAKEFRONT Cabin at Big Bear Lake with lake views! Relax on the deck while gazing at the lake views or the star-filled sky. The views from the deck are beautiful! Vaulted wood pine ceilings, with Flat Screen, Fireplace with views & SWIM! BOAT! FISH! RELAX! ENJOY!

Enjoy the peace & quiet from your large deck, which is great for a BBQ or relaxing. Just steps away, walk in the lake or play at the beach—excellent location with plenty of space to roam, relax & enjoy for all. Experience Big Bear at its best with this adorable cabin in an excellent lakeside location just steps down to the lake (see photos for lake access.)

LAKEFRONT, METCALF BAY, only 2 miles from the Village & shopping! Around the corner from Pleasure Point Marina. Lakefront with beach access but no dock for boats. Just 4 miles to the SLOPES & 2 miles to Hiking.


NO SMOKING
NO GARAGE
NO AIR CONDITIONING
NO BOAT DOCK ACCESS for this cabin.
DO NOT ACCESS Neighbor's Boat Docks
NO BOAT or JET SKI LAUNCH at this property

All basic kitchen items provided - No Pantry Items

All linens provided
All homes come with cozy blankets, fresh towels & linens. Our dedicated cleaning crew has prepared this vacation home for your arrival & will clean upon your departure.

Dog Friendly ($35 per dog per night, 2 dog max)
It is REQUIRED to keep dogs off furniture & bring a pet bed.
SORRY, NO CATS WELCOME

LAUNCHING OF BOATS, motorized or not, is NOT ALLOWED at this property. Lakefront Access with views but NO BOAT DOCK Access (kayaks & paddle boards can be pulled up to the beach.) Pleasure Point Marina is right around the corner, where you can dock your boat. (NO boat dock available. Guests are not allowed to access neighboring private docks.)

STRICTLY ENFORCED by BBL CODE ENFORCEMENT
GOOD NEIGHBOR POLICY
RING CAMERA at Front Door
10 pm NOISE ORDINANCE
1 CAR MAX - NO STREET PARKING
4 People MAX - DO NOT EXCEED

Application - VRR-2024-2198

Property manager

Big Bear Lakefront Cabins Office

Languages

English, Spanish

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Hot tub

Internet

  • Available in the cabin: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • Smart TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Laundromat nearby

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)

Location highlights

  • In a rural location
  • In a village
  • In the city center
  • In the mountains
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping mall
  • Near the marina
  • On a lake
  • On the waterfront

Things to do

  • Golf
  • Kayak
  • Snow sports gear
  • Tennis
  • Birdwatching nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Jet skiing nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Sledding nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • Electric car charging station
  • Garden
  • Property located in a resort
  • Unit size: 1,200 square feet

Similar properties

Terrace/patio

4 Seasons Cabin by Destination Big Bear : Walk to Lake & Village! Gazebo Covered Hot Tub in Private Fenced Yard!

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Outdoor space
9.2 out of 10, Wonderful, (31)
4 Seasons Cabin by Destination Big Bear : Walk to Lake & Village! Gazebo Covered Hot Tub in Private Fenced Yard!

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 24

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
You will receive an email from the host with check-in and check-out instructions

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property Registration Number VRR-2024-2198

Property is also known as

1819-87776
Lakefront! NEW HOT TUB Lake Views! Quiet Location

About the area

Map
Big Bear Lake, CA

What's nearby

  • Boulder Bay Park - 19 min walk - 1.6 km
  • Alpine Slide at Magic Mountain - 4 min drive - 2.9 km
  • Big Bear Marina - 5 min drive - 3.8 km
  • The Village - 5 min drive - 3.9 km
  • Snow Summit - 10 min drive - 7.3 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 63 min drive

Restaurants

  • ‪Jack in the Box - ‬6 min drive
  • ‪The Bowling Barn - ‬5 min drive
  • ‪Jasper's Smokehouse & Steaks - ‬6 min drive
  • ‪Oakside - ‬5 min drive
  • ‪Teddy Bear Restaurant - ‬6 min drive

Frequently asked questions

Is LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG?

Check-in begins at 4:00 PM.

What time is check-out at LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG?

Check-out is at 11:00 AM.

Where is LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG located?

Located in Boulder Bay, this cabin is steps from Metcalf Bay and 2.5 mi (4 km) from The Village. Big Bear Lake and Pleasure Point Marina are also within 10 minutes.

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LAKEFRONT VIEWS! PRIVATE HOT TUB! Close to Slopes & village! EV Charger PLUG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 87 reviews
Rating 8 - Good. 22 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 5 out of 87 reviews
Rating 2 - Terrible. 8 out of 87 reviews

8.0/10

Cleanliness

Reviews

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Barbara C.

Disappointed
Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This cabin was described by the management company as rustic. It’s more old and tired. There were knobs missing off kitchen drawers, the quarter round on the bottom of the cabinets was not attached. The online pictures are deceiving. We contacted management by email our first night about using the tv and they responded immediately. The next morning we sent another email requesting assistance and never received any response.

10/10 Excellent

Trey P.

Great stay!
Great stay within miles of Snow summit, food, stores, etc. we had a great time!
Stayed 2 nights in Jan 2022

8/10 Good

Jennifer C.

Liked: Cleanliness
Nice place
Overall was a nice place
Stayed 2 nights in Aug 2022

10/10 Excellent

Melissa E.

Gorgeous location
It was an incredible place my kids had a blast with all the haves and the hot tub on the lake and playing at the lake connecting with the birds! Perfect location beautiful place thank u!
Stayed 3 nights in Dec 2020

10/10 Excellent

shawn c.

Great getaway perfect for a puzzle on a rainy day.
We really enjoyed a winter stay in this cabin and will look forward to booking a summer stay!!! They were really sweet and the check in process was way easy!
Stayed 2 nights in Dec 2019
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Michael D.

Beautiful View!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent view and amenities!

8/10 Good

Danielle R.

Cute cabin!
Love the location! Right by the lake and the cabin is so cute. We enjoyed the stay so much. Only feedback is no instructions on app for heater, and extra blankets had human hair on them. Overall, would stay again!
Stayed 3 nights in Feb 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Our favorite hideaway spot on the lake
Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean. Cute. Great for a secluded getaway! We enjoyed the hot tub looking out at the lake, loved the deck and the cabin is adorable. Feels vintage but has Theodore amenities of charm and comfort.
This review was submitted before 2018 and has not been verified.

8/10 Good

Vicki S.

Starks mountain getaway
Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay in Big Bear. The cabin was just steps to the lake and it was very quiet. The cabin itself was adequate, it just could use a little TLC. We definitely would love to stay again!
Stayed 3 nights in Aug 2017

10/10 Excellent

Dina W., Lomita

Quaint house …
We enjoyed the “hideaway.” We went in late June. We recommended that they replace the 2 floor fans in the living room. Both were not working, but we will return again. Great view of the lake.
Stayed 6 nights in Jun 2021
This review comes from a trusted partner site and has not been verified.

8/10 Good

Evalyn D.

Great stay
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was cozy and comfortable. The hot tub had a great view of the lake, perfect for dusk and seeing the stars at night. Rooms do not have doors and shower is very small, but otherwise a fun and comfortable stay.
Stayed 3 nights in Jan 2020
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kerrie W.

Family Friendly Getaway
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was perfect for our family of four, our kids are 15 and 10 so basically adult sized and we had plenty of space. The cabin was clean and organized. The view of the lake was awesome and the location is so close to "town" we did not have to bring anything other than our clothes with us.
Stayed 2 nights in Apr 2017
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

steven e.

An absolute dream
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was more beautiful than I had imagined. The cabin is absolutely amazing, beautiful view from the patio, perfect location, my girlfriend and I had an extraordinary time, especially thanks to the comfort coziness and beauty of the cabin. Very well maintained. Hot tub with a beautiful view. Couldn’t have been more perfect
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Michelle A.

Good Location, no real bedrooms.
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: You are paying for location. Cute home. The beds are very uncomfortable. Improper sheets on upstairs bed. Its 1 bedroom with no doors, has upstairs loft. Jacuzzi is nice, but you cant turn sown the heat. Great customer service. Had early check in and Late check out.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Shelby C.

Cabin in woods with lake view from hot tub only way to go!!!!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cozy place. It’s a real cabin and had all amenity’s. I am from Texas and thought everyone had AC but at big bear not needed. It is a little warm in the day and it was cold in the evening. Cabin really did not need AC. Managment company was super helpful his name is Ken if I Rember correctly and was always available and easy to talk with. I would rent again.Shelby
Stayed 4 nights in Jun 2023
This review comes from a trusted partner site and has not been verified.

2/10 Terrible

nisarg s.

Do not rent: Pathetic rental agency, dangerous & risky cabins
Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: DO NOT RENT THESE CABINS: I had reservation from at Lakefront Hideaway Cabin [39326, Aurora Road, Big Bear lake, CA]. This cabin had snow+ice on the driveway, stairs, patio, chairs, tabes, pathway everywhere - atleast a 12-15 inches snow which was not ploughed since the last snow in the area. Despite calling them thrice between and explaining our situation, we were just denied by RENA (picked up our call twice), quoting there's nothing to be done and the snow was ploughed out without even seeing the situation; and that someone would come - noone did. Only Carlyle who picked up the call 2nd time sent someone to have a look at the situation. The guy who came for maintenance to the cabin confirmed that snow was not ploughed out. This lady is so rude that she outright denied any help and rejected the fact that ploughing out snow could have been missed out. it was so risky and the outside area was hazardous and not usable.To top up:doors with broken locks, no soap/shampoo/conditioner/hand-soap in the toilet.When contacted: they say, “we think people come here to enjoy snow”.

8/10 Good

Misty V.

An honest review
The cabin is nice, not luxurious by any means but comfy. It is super hot in the day and upstairs is even hotter. Luckily, we spent the majority of time outside... That's where it's at! Great view of the lake. A lot of various wildlife, mainly squirrels ( adorable) any beautiful Blue Jays. Here are a few tips: Stand directly in front of the tv to change channels. Do not touch the tv, it's not mounted on the wall. It's propped onto the top of a sound bar. Bring knives if you need to chop or cut. There is a paring knife and 1 steak knife. If you leave though the day, keep windows open in the summer, it takes a while to cool down. The nights are absolutely gorgeous, which is great with no AC. It is listed that there's no ac, so we weren't surprised by it, just surprised by the day time heat inside. It's rustic as described. The place was clean and the area was quiet, peaceful. ... Just what we wanted. I do think the price was too high for the cabin itself after checking in and seeing it in person and compared to other properties in the area . Sometimes it's hard to tell in photos what a place really looks like. I saw another reviewer state it was a "shack", I did not think so at all. Yes, bedroom downstairs is small, no door with a draw curtain but we didn't mind. The bathroom was decent sized but the shower..... Eek! It's the size of a motorhome. Kitchen was a good size, fabulous 6 burner gas stove and cool retro fridge - not old but retro style. Picnic table seating for dining. There are 2 chairs ( do not recline) and a couch - all very comfortable. Plenty of chairs on the deck along with a glass table and 2 grills. Seriously great view of the lake. If you are planning a summer trip, be prepared to spend your time outdoors during the day. Obviously that's what most people go there for but if you have someone traveling with you that will not be participating outdoors much, they will get hot inside. All in all, we enjoyed our stay very much and would rent again if the price was lower.
Stayed 6 nights in Aug 2021
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Barbara C.

Disappointed
Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This cabin was described by the management company as rustic. It’s more old and tired. There were knobs missing off kitchen drawers, the quarter round on the bottom of the cabinets was not attached. The online pictures are deceiving. We contacted management by email our first night about using the tv and they responded immediately. The next morning we sent another email requesting assistance and never received any response.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

A guest from LAS VEGAS NV,

We had the best time of our lives!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is right on the lake. We extended our stay and if we didn't have to come back to work we would have stayed longer! If you are looking for peace and tranquility and still have plenty of activities available to do, I highly recommend renting a cabin from Big Bear Lake Front Cabins! If you need anything while you are there, the property management company responds immediately and takes care of your needs! This was the second time we rented from them and we will be going back again soon!
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Rustic Cabin Weekend
Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I rented this cabin for a weekend in celebration of my boyfriend’s birthday. We liked that it was close to the lake (even though it was winter time). It is located in a quiet neighborhood with a view of the water. The cabin itself is rustic (drafty windows and doors, wiggly stair handrail, cracked fiberglass shower) but we liked that our dog was welcome. The hot tub was lovely and the kitchen was clean and outfitted with cute, retro appliances. A couple easy things would have improved my rating. It would be easy to provide coffee pods, tea, creamer. Make sure the Sparkletts water cooler has water ( I mean since it is in the kitchen it would be nice to have water in it). But other than that the cabin was stocked with towels, comfy bed, Wi-Fi, and cable TV. Check in was a little odd since we pulled up to a hot tub store. Nothing said vacation rentals. We had to call on the phone so someone could let us in. And even though I signed the rental agreement and had to sign that I read the rules online, I had to sign a hard copy again. They must have some rowdy guests.... Check out was easy as it was all done online. If you come in winter, do bring chains for your car. The cabin is down a fairly short but steep hill. If it snows overnight you could be stuck.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

A guest from Lake Elsinore , CA

Amazing cozy stay!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at this location for 3 nights and were completely impressed from the moment we walked in. The location is amazing. The house is right next to the lake and has a beautiful porch. Everything was great. I would recommend it again.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Sam K.

Great rental and service
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental, just put in new carpet. Very friendly and helpful staff. Will stay again
Stayed 4 nights in Nov 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Robert F.

You'd be a fool to NOT book this place!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Recently stayed for the 2nd time this year and it was absolutely amazing! Everything in this cabin is so clean and comfortable. The location and the view are amazing! Whether you're coming here with friends, family or your lover, you'll have a fantastic trip! I'll definitely be booking this place once again very soon!
This review comes from a trusted partner site and has not been verified.

8/10 Good

heather b., Peoria, AZ

Perfect Little Rustic Spot
Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: COLD!! But I'm from AZ! Cabin was sturdy, rustic , great fireplace and cozy... just what I needed for my little retreat. Thank you!
This review comes from a trusted partner site and has not been verified.

8/10 Good

Gail H.

Billed Twice
Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our vacation at Big Bear Lakefront Cabins was Oct. 24th - the 27th. On the 9th of Oct. I rcvd. a message from you stating that our check-in was 10/10/21. As it turned out, we were billed twice. $1061.79 on 9/7/21. Then again $212.36 on 9/21/21 and $849.43 on 09/27/21. (adding 212.36 + 849.43 = $1061.79) When we received our bill, I contacted Big Bear and spoke to Sierra who saw the error, but nothing was rectified. I contacted Discover, the card I used, explained the situation. They stated that they would contact you and told me to put my payment on the back burner. Now I am late and will be getting a large fee. I have been on the phone with them (Discover) day after day attempting to get this rectified to no avail. I have never been late on 'any' of my credit card bills. Ever! I am at a lose here and need help.