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Hotel Ambassador

4.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Bern

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Photo gallery for Hotel Ambassador

Junior Suite
Meeting facility
Comfort Double Room
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking included
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Room Selected at Check-In)

Double Room (Room Selected at Check-In)

Double Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Smart TV

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Room Selected at Check-In)

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Smart TV

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

View all photos for Triple Room (Room Selected at Check-In)

Smart TV

Triple Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Federal Palace - 5 min drive
  • Bern Art Museum - 6 min drive
  • Bern Rose Garden - 6 min drive
  • Berner Munster - 8 min drive
  • Wankdorf Stadium - 8 min drive

Getting around

  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (BRN-Belp) - 16 min drive

Restaurants

  • ‪Restaurant Dampfzentrale - ‬12 min walk
  • ‪Gaskessel - ‬9 min walk
  • ‪Dampfzentrale Bern - ‬12 min walk
  • ‪Aarebar Bern - ‬9 min walk
  • ‪Chu Garden - ‬8 min walk

About this property

Hotel Ambassador

Upscale hotel located in Weissenbühl
Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe, and a Japanese garden. Treat yourself to a massage or reflexology at Massage, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • An indoor pool, multilingual staff, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 9.50 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

Does Hotel Ambassador have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–11 PM.

How much does it cost to stay at Hotel Ambassador?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador on Feb 27, 2025 start from CA $209.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Ambassador?

Self parking is free at this property.

What time is check-in at Hotel Ambassador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ambassador?

Check-out is at noon.

Where is Hotel Ambassador located?

Located in Weissenbühl, this spa hotel is within 1 mi (2 km) of Freibad Marzili, Bern Natural History Museum, and Federal Palace. Bern Historical Museum and Swiss Alpine Museum are also within 1 mi (2 km). Koeniz Wabern bei Bern Station is 12 minutes by foot and Bern (ZDJ-Bern Railway Station) is 23 minutes.

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Hotel Ambassador Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 380 reviews
Rating 8 - Good. 176 out of 380 reviews
Rating 6 - Okay. 47 out of 380 reviews
Rating 4 - Poor. 13 out of 380 reviews
Rating 2 - Terrible. 9 out of 380 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alberto

Japanese restaurant top
Stayed 1 night in Nov 2024

10/10 Excellent

Nandish

Enjoyes staying & was relaxing.
Stayed 1 night in May 2024

10/10 Excellent

Azam

It was nice an clean
Stayed 1 night in Jun 2024

10/10 Excellent

Roxana

Very clean!
Stayed 1 night in Apr 2024

8/10 Good

Filipinas

Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elisa

Great location. Friendly staff.
Stayed 4 nights in Sep 2022

10/10 Excellent

Sara

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Great value for money
Stayed 1 night in May 2023

10/10 Excellent

Karen

Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022

8/10 Good

Esmeralda A.

Excellent!
Stayed 3 nights in Aug 2022

8/10 Good

MARIJATI

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Liked: Amenities
Disliked: Property conditions & facilities
It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Stayed 1 night in Aug 2022

4/10 Poor

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.
Stayed 1 night in Jul 2024

10/10 Excellent

Liezel

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Stayed 1 night in Apr 2024

8/10 Good

Andreas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Winston

Stayed here previously and it is very handy for the centre etc
Stayed 2 nights in Aug 2024

8/10 Good

Altantuya

Stayed 3 nights in Jul 2024

10/10 Excellent

Judith

Sehr nettes Personal.
Stayed 1 night in Jul 2024

2/10 Terrible

Suntke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Völlig überteuert bei schlechtem Service
Mein ursprüngliches Zimmer war belegt, was dem Personal nicht bekannt war. Ich musste deshalb nochmal zur Rezeption für ein neues Zimmer - unnötiger Zeitverlust. Zum Abendessen warb das Hotel mit 2 Restaurants. Als ich um 20:00 Uhr vor den Restaurants stand, sagte mir das Personal, es gäbe keine Kapazität mehr, obwohl etliche Tische frei waren und auch wenig Gäste. Musste deshalb ein auswärtiges Restaurant absteuern. Das Hotel warb mit kostenlosen Parkplätzen, das Parkhaus selbst war aber voll und ist auch ziemlich eng. Mein erstes Bügeleisen war defekt, musste mur ein neues von der Rezeption besorgen. Frühstück im Hotel war verfügbar, allerdings ziemlich ungemütliche Atmosphäre im Kantinenflair. Immerhin gab es kostenlose Regenschirme zum Ausleihen. Insgesamt für 240 Euro pro Nacht/Person ein enttäuschendes Erlebnis.
Stayed 1 night in Jul 2024

2/10 Terrible

Ganna

Ganna ist in diesem Hotel nicht mehr willkommen
Stayed 1 night in Jun 2024

10/10 Excellent

Snjezana

Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 2 nights in May 2024

10/10 Excellent

MARCOS MIGUEL

Stayed 1 night in May 2024

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Bern (BRN-Belp)