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Charltons Banff

3.0 star property
Banff hotel in Uptown District with an indoor pool and a spa tub

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Kitchenette Suite - Sleeps Four

Suite

Kitchenette Suite - Sleeps Four

Highlights

Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hair dryer
Heated bathroom floor
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft

Loft Fireplace Suite

Highlights

Separate sitting area
Fireplace
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed - double
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hair dryer
Heated bathroom floor
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Banff Rocky Mountain Resort
Pool
Hot tub
Pet-friendly
Parking included
7.8 out of 10, Good, (1965)
The price is CA $129
CA $143 total
includes taxes & fees
Nov 25 - Nov 26
Banff Rocky Mountain Resort
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About the area

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Upper Hot Springs - 9 min drive - 5.3 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel near Upper Hot Springs
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in the lobby, and a spa tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and smoke-free premises
  • A front-desk safe, barbecue grills, and luggage storage
  • A water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms boast comforts such as premium bedding and bathrobes, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from October 25 2024 to December 31 2024 (dates subject to change).

How much does it cost to stay at Charltons Banff?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on Dec 12, 2024 start from CA $127.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Charltons Banff?

Self parking is available for CAD 15.70 per night. Limited spots are available.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Check-out is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 15 minutes. Banff Station is 16 minutes by foot.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Wanda

Travelled with partner
Liked: Staff & service
It was walking distance from downtown
Stayed 2 nights in Nov 2024

10/10 Excellent

Amarjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, convenient, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent
Stayed 1 night in Nov 2024

2/10 Terrible

Doug, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I went for a working weekend .. the internet was always down in my room .. I complained the first day .. nothing was done .. the complained second day .. nothing done .. I want a refund .. I need the internet for my work .. I used about 4 gig .. my phone did connect To the internet in the pool area .. but not my room … where I needed it ..
Stayed 2 nights in Nov 2024

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean and staff were friendly. Could hear the neighbors next door.
Stayed 3 nights in Nov 2024

8/10 Good

Orysia, Sherwood Park

Travelled with family
Pool and hot tub were closed which was unfortunate.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorelei

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the hotel won't charge their guests to park.
Stayed 3 nights in Nov 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2024

10/10 Excellent

kaylee, Calgary

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I really liked Charltons Banff. The staff were absolutely amazing! They were welcoming, kind, and helpful throughout our entire stay. The property itself is a dated on the outside. I know some of their rooms have been modernized, however, we stayed in the kitchenette, which was dated but clean. What we loved though is the fact that we had a bedroom in front, kitchen and bath in the middle and another bedroom in the back. Each bedroom had a door to the outside. I was intentional in choosing a property with a kitchen so we could make our meals when we didn’t want to go out. The property is walking distance to downtown Banff. And there’s a bus stop about two short blocks down, which takes you to all the sites in the area. Parking is available on site, but costs a small fee. There is a ceiling limit, be mindful if you are driving a raised truck or tall camping van. Note that they shared that you can park on the street behind the hotel for free, but it was always full. Overall, next time we are in Banff, we will come back to the Charltons.
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool and hot tub were great. Parking on their property is $15 which was a surprise. The room was nice but the mattress had a large hole/indent on the one side of the bed. We called the front desk to notify them and it was suggested we put towels in the hole to help even out the mattress. Needless to say my partner had a terrible sleep on the mattress. We talked to a manager the next day who seemed concerned and said he would follow up with us but we have not heard from anyone. Looking at previous reviews it seems that same room (206) had a previous guest at the beginning of October who had issues with the bed but yet the hotel is still renting out the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lang

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful, clean room. Easy walking to downtown. Nice pool, hot tub and steam room. Parking on site. Great stay for our family!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Charltons Banff did not disappoint! Our room was clean, quiet and we had a beautiful view!! We will absolutely stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel inside Banff township.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Main Street, really easy to park in place, ext access, 10 min walking to downtown
Stayed 2 nights in Oct 2024

8/10 Good

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

KELLY

Liked: Cleanliness
Needed to pay for parking upon arrival no mention on website when booking $15 a night in Banff ridiculousness
Stayed 1 night in Oct 2024

10/10 Excellent

Jenifer

Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few days while in Banff. Convenient parking (additional cost), walkable to the IGA and restaurants, and the room was clean and beds were comfortable (we had one of the 3rd floor rooms overlooking the mountain— very pretty). One comment we had was there is no standard timing on when rooms are cleaned. One day it was not until after 4pm and then another it was before 10am. It may be because it was around thanksgiving weekend. Not a huge deal for us but just to keep in mind. Will stay here again if we visit Banff.
Stayed 4 nights in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0