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Extended Stay America Austin Metro

2.5 star property
Austin hotel in St. Johns with free parking

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Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
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Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
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Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
East US Hwy 290, Austin, TX, 78723

What's nearby

  • Moody Center - 5 min drive
  • University of Texas at Austin - 6 min drive
  • Darrell K. Royal - Texas Memorial Stadium - 7 min drive
  • Sixth Street - 7 min drive
  • Texas State Capitol - 8 min drive

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬11 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪P. Terry's Burger Stand #11 - ‬14 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Pappasito's Cantina - ‬13 min walk

About this property

Extended Stay America Austin Metro

Hotel near University of Texas at Austin
Extended Stay America Austin Metro provides amenities like laundry facilities and conference space. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, a vending machine, and smoke-free premises
  • A front-desk safe
Room features
All 84 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Frequently asked questions

Is Extended Stay America Austin Metro pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Austin Metro?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Austin Metro on Feb 23, 2025 start from CA $93.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Austin Metro?

Self parking is free at this property.

What time is check-in at Extended Stay America Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Austin Metro?

Check-out is at 11 AM.

Where is Extended Stay America Austin Metro located?

Located in St. Johns, this hotel is 1 mi (1.7 km) from Austin Community College Highland and within 3 mi (5 km) of Highland Village Shopping Center and Texas Child Study Center at Dell Children's Medical Center. Cast Clinic - Dell Children's Medical Center and Thinkery are also within 3 mi (5 km). Highland Station is 25 minutes by foot.

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Extended Stay America Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 139 out of 787 reviews
Rating 8 - Good. 164 out of 787 reviews
Rating 6 - Okay. 140 out of 787 reviews
Rating 4 - Poor. 146 out of 787 reviews
Rating 2 - Terrible. 198 out of 787 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

The rooms are out dated. They are clean but the kitchen needs to be updated!
Stayed 3 nights in Oct 2024

10/10 Excellent

??

good
Stayed 2 nights in May 2024

10/10 Excellent

Jasmin

Love ot
Stayed 2 nights in Apr 2024

8/10 Good

Alejandra

So nice, the studio deluxe room is ideal for a long stays
Stayed 1 night in Nov 2022

10/10 Excellent

Jay

The staff are very understanding and accommodating
Stayed 1 night in Jan 2024

4/10 Poor

Gomathisankar

Liked: Property conditions & facilities
Bed bugs , no bathroom door lock .. friendly staff however the property facilities need to be improved . Not recommended for family !!!
Stayed 1 night in Jun 2024

6/10 Okay

Ajeng

Liked: Cleanliness
Honestly the hotel is good conditions if their can managed the property.
Stayed 1 night in Jul 2023

10/10 Excellent

Vinay

Clean and great service
Stayed 4 nights in Sep 2023

4/10 Poor

Angelica

Liked: Property conditions & facilities
Please update site with what you no longer offer.
I chose this place based on what I was looking for as far as amenities, example, breakfast, pool, etc. based on the description this place was best. When we got there we were told that there was no pool(closed), there was no ice machine, they do not do breakfast anymore.
Stayed 1 night in Jun 2024

4/10 Poor

jasmin

The rooms are big and kitchen work. The hotel overall is more of a motel..
Stayed 2 nights in May 2023

8/10 Good

Michael

it was nice. we stayed 5 days but for 2 days the elevastor was not working..but it was still a nice stay
Stayed 6 nights in May 2023

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Was nothing like advertised! Smelled horrible! Smelled like weed, cigars and dead animal!Dirty! Never again!
Stayed 1 night in May 2024

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation cancelled by hotel
It was in bad neighborhood and it was dirty. My reservation was not secure and was cancelled by the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Ann

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Stayed 1 night in Apr 2024

8/10 Good

Flora

The room was nice, but sofa bed wasn't prepare to be used. No sheets were provided.
Stayed 1 night in Apr 2024

2/10 Terrible

Pierre

Disliked: Amenities
Did not have a room for us so we had to leave
Stayed 1 night in Jul 2023

6/10 Okay

Rommel

All good except for breakfast, I was not expecting that it will only be coffee and muffins
Stayed 1 night in Nov 2022

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t ask my age when I was checking out online and verify that I was 21 before i paid them full price. Once I got there they refused my stay at 8:00pm and did not give me a refund even though i had not been asked any questions regarding my age before paying full price.
Stayed 1 night in May 2024

8/10 Good

SHEILA

Convient
It was good
Stayed 3 nights in Aug 2022

2/10 Terrible

MaRae

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location. Foul odors throughout facility, sticky carpets in room, poor customer service. Will not stay here again.
Stayed 3 nights in Apr 2023

2/10 Terrible

Lesly

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast no housekeeping service Bad treatment.
Stayed 5 nights in Nov 2023

2/10 Terrible

ADAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
Trash everywhere. Every night there was a fight or a party or crackheads around every corner.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jamie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst check in experience. Was overbooked
Stayed 1 night in Oct 2023

2/10 Terrible

Erin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely awful. Our room had bugs in it, it wasn’t clean, the door to the room kept getting stuck so you had to body slam it to get it open, the AC was coming off the wall the lights barely worked the room smelled like smoke and we had a lizard in our room. When we went up to the front desk to get someone to help at least catch the lizard no one was there after 10pm and no one answered the phone when though we were assured that someone would answer after 10. We were forced to stay the night even though we really didn’t want to and when we went to talk to the property manager the next morning so we could cancel our reservation she laughed at us. I will NEVER stay with Extended Stay Austin Metro ever again
Stayed 5 nights in Jul 2024

2/10 Terrible

crystal

Disliked: Amenities, property conditions & facilities
When I got there they told me they over booked and said I didn’t have a room then gave me a “deluxe” suite which the freezer door would not shut completely (we couldn’t use the freezer it was room temperature) the room also smelled like mildew worst experience I’ve ever have using Expedia
Stayed 2 nights in Mar 2024