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InterContinental Auckland by IHG

5.0 star property
Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay

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Photo gallery for InterContinental Auckland by IHG

Club Suite, 1 Bedroom, Harbour View | View from room
Exterior
Exterior
Club Suite, 1 Bedroom, Harbour View | Bathroom
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View | City view

Club Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Harbor View

Club Suite, 1 King Bed, Harbour View

Club Suite, 1 King Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 581 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbor View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Club Lounge Access

Club Suite, 1 Bedroom, Club Lounge Access

Club Suite, 1 Bedroom, Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbor View

Club Suite, 1 Bedroom, Harbour View | View from room

Club Suite, 1 Bedroom, Harbor View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1 Queen Street, Auckland, 1010

What's nearby

  • Auckland Ferry Terminal - 1 min walk
  • Princes Wharf - 2 min walk
  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 11 min walk
  • Spark Arena - 12 min walk

Getting around

  • Auckland Britomart Station - 3 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Auckland by IHG

Luxury hotel near Auckland Ferry Terminal
Located close to Commercial Bay and Princes Wharf, InterContinental Auckland by IHG provides a shopping mall on site, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a gym and a restaurant.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Smoke-free premises, a 24-hour front desk, and bicycle parking
  • Concierge services, a porter/bellhop, and local meal delivery service
Room features
All 139 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

Is InterContinental Auckland by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at InterContinental Auckland by IHG?

As of Feb 24, 2025, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on Mar 27, 2025 start from CA $232.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Auckland by IHG?

Valet parking is available for NZD 70 per night.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Auckland by IHG?

Check-out is at 11:00 AM.

Where is InterContinental Auckland by IHG located?

Located in Auckland Central Business District, this luxury hotel is steps from Commercial Bay, Auckland Ferry Terminal, and Princes Wharf. Spark Arena and Mt. Eden are also within 3 mi (5 km). Auckland Britomart Station is only a 3-minute walk and Gaunt Street Tram Stop is 14 minutes.

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InterContinental Auckland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 121 reviews
Rating 8 - Good. 10 out of 121 reviews
Rating 6 - Okay. 0 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

DUANE

Really nice hotel in a great area. Fantastic staff and great club lounge.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alfred

Great place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Natano

Great hotel with awesome people.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthias

Amazing hotel! Staff, room and breakfast are top notch!
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

We loved how convenient it was to the poet where our cruise ship was located. The entire staff was helpful and gave great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Excellent location with friendly, helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Yuk Lung

good service n excellent area
Stayed 6 nights in Jan 2025

10/10 Excellent

Lisa

Great peaceful hotel in a great central location. Comfy beds and blockout blinds make for a very restful stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lori

The property is beautiful and it's right by the water. It's gorgeous at night and in the daytime.
Stayed 1 night in Dec 2024

10/10 Excellent

Mhay Ann Carriza

Love the place!
Stayed 1 night in Nov 2024

10/10 Excellent

Bangalore

Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

It was a beautiful and comfortable hotel room. Staff was attentive and professional.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Hotel was quite new. It’s right across from the cruise and ferry terminals
Stayed 1 night in Jan 2025

10/10 Excellent

Christabel

Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

DAVID WHITING

Pretty harbour views, comfortable rooms, fantastic, friendly staff. Definitely our first choice for our next trip to Auckland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karmel

Amazing hotel and incredible location. The ferry terminal is literally across the street from the hotel. It’s adjacent to a small shopping mall great food court. The hotel has a wonderful restaurant which we had two dinners and daily breakfast which was wonderful
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

As always a the stay at the Intercontinental was amazing. Comfortable clean and centrally located.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cindy

The staff were very welcoming and nothing was too much. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Marnie

Beautiful hotel and great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Raad

Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Judith

Staff were exceptional. Great suggestions on things to do and choices of restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fresh Produce Group

Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Fabulous hotel with excellent staff and warm, comfortable rooms. Automatic blinds opened upon entering my room! Lovely view of the harbor and ferry terminal - both quaint and historic. Lovely hotel!!!!
Stayed 1 night in Dec 2024

8/10 Good

Sendy

there are two different sets of elevators. One of which we took was for a different company which we were not aware of and have not been alerted by the hotel staff. Embarrassing enough we were greeted by the staff who was so kind in guiding us to the right elevator for hotel guess.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yew Seong

Intercontinental is located at the centre of all the exciting activities in Auckland and right in front of the Harbour. Everywhere is walkable and abundance of dining options. The only thing is the one-lane traffic in front of the hotel can be bad esp in the late afternoon and evening.
Stayed 3 nights in Nov 2024