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Auckland City Hotel

4.0 star property
Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds
Interior
Bar (on property)
Exterior
Billiards
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Sofa bed - single
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area

Apartment, 2 Bedrooms (Queen, Single)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
Sofa bed - single
  • 699 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Sofa bed - single
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area

Four Bedroom Apartment - Kitchenette

Highlights

Separate dining area
Separate sitting area
Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 1367 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - single
Blackout drapes/curtains
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
Sofa bed - single
  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Bedroom Apartment with Queen and Single

In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Apartment with Queen and Single

  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Apartment With Two Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Apartment With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio King

In-room safe, desk, blackout drapes, iron/ironing board

Studio King

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio With Two Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

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About the area

Map
157 Hobson Street, Auckland, 1010

What's nearby

  • SkyCity Casino - 4 min walk
  • Sky Tower - 5 min walk
  • Queen Street Shopping District - 7 min walk
  • Princes Wharf - 15 min walk
  • Auckland Ferry Terminal - 16 min walk

Getting around

  • Gaunt Street Tram Stop - 13 min walk
  • Auckland Britomart Station - 16 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Katsura Japanese Restaurant - ‬3 min walk
  • ‪Elliott Stables - ‬6 min walk
  • ‪Federal Delicatessen - ‬5 min walk
  • ‪Depot Eatery & Oyster Bar - ‬5 min walk
  • ‪Masu - ‬5 min walk

About this property

Auckland City Hotel

Upscale eco-certified hotel near Sky Tower
Near SkyCity Casino and Auckland Ferry Terminal, Auckland City Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Vie Lounge & Eatry, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, a 24-hour front desk, and a vending machine
  • A front-desk safe, a porter/bellhop, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • LED TVs with digital channels
  • Refrigerators, free infant beds, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Things to do

  • Billiards/pool table

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 25 for children
  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 24 hours per day

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Frequently asked questions

Is Auckland City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Auckland City Hotel?

As of Dec 25, 2024, prices found for a 1-night stay for 2 adults at Auckland City Hotel on Jan 13, 2025 start from CA $123.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Auckland City Hotel?

Self parking is available for NZD 30 per night.

What time is check-in at Auckland City Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Auckland City Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Auckland City Hotel located?

Located in Auckland Central Business District, this eco-certified hotel is within a 5-minute walk of Aotea Centre and SkyCity Casino. Sky Tower and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 13 minutes by foot and Daldy Street Tram Stop is 16 minutes.

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 342 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard, Coquitlam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was expensive & lot was very small
Stayed 2 nights in Nov 2024

6/10 Okay

Iowane

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always at Auckland City Hotel. The room was clean and tidy with enough amenities for 4. Staff super friendly and sorted out our parking issue with no problem at all. Great stay A ***
Stayed 1 night in Nov 2024

10/10 Excellent

Raewyn

Stayed 1 night in Sep 2024

6/10 Okay

Antonia

Travelled with partner
The property is tired. Pillows were lumpy. Bed old and uncomfortable. Internet/chromecast kept cutting out. The lobby area was overly perfumed.
Stayed 3 nights in Oct 2024

10/10 Excellent

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very helpful. We were a bit early for check in, staff helped us to store luggage & answered our questions.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

yash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quaint location
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert and Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 4 nights in Sep 2024

10/10 Excellent

HENRY

Liked: Property conditions & facilities
The property is centrally located in the city. The front staff was a lot of help stayed on the ninth floor. It was very quiet and very clean. The price was great and there’s a bus from the airport. A shuttle bus goes back-and-forth for NZ$20 every 30 minutes.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and I was so happy with the it was thank you for making us feel welcome
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
I don’t like to give bad reviews but this review would have helped my family. The unit seemed a bit worn out although parts had been updated. The surface cleaning seemed ok but it needed a deep clean. There was a very strong cold draft coming through the main bedroom window as the weather seal was missing, we stuffed it all around with toilet paper to try and stop it. The heat pump in the room was on high when we arrived and all night which seems very energy inefficient when the windows could be fixed easily. The morning after heavy rain there was a big puddle of water on the downstairs floor coming from the wall, unsure if from window or heating unit. The biggest problem for our family was that the second morning we found a live bed bug in the main bed, then after looking found another live one in the floor under the bedside table. Both myself and my child, sleeping in the other room, came out in bites. This was really awful and we are now worried about bringing them home in our stuff - this caused stress for the rest of the trip, as well as the physical/financial effort of trying to check/treat our stuff. The bedding all looked ok and quite new when we checked it so I would guess the bugs live in the crevices of the room itself. We caught the bugs and showed the staff who were apologetic and gave a 50% refund, but really the hotel needs to address pest management much more seriously.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rozelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay, comfortable beds and modern amenities.
Stayed 3 nights in Jul 2024

8/10 Good

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashish and Suman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good, friendly staff, good communication, reasonable, quality of service. Really good experience 😊😊😊
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar Deciderio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and the house keeping staff are fantastic.
Stayed 5 nights in Jun 2024

8/10 Good

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mellusita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there on 2 ocassions during our trip and it was great. You can get a good rest. Staff is very kind. Conveniently located near the Tower, shops and ferry terminal.
Stayed 3 nights in Jun 2024