Asterousia Vacation Packages

Well excellent place and staff ( special Maria ) Reception. Close the everywhere !!! Thanks. Nancy and tony

The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace.

It feel like you’re staying in a historical home in this hotel. The hotel staff was amazingly accommodating and helpful. The room was lovely, and pretty quiet. In the centre of the old city but away from all the noise. A short walk away from the beach and museums. Lovely stay!

The hotel is very well maintained. For guests needing a lift, be aware it is small and slow. The food provided very good and fresh,. The location is ok, typical tourist area. Near other places to eat and drink and supermarket, ATM's, bus routes. If you like the beach, be aware this is limited on this part of the coast and steps down from path above. Reception, restaurant and cleaning team all very good. Bar staff mostly good except for the afternoon member of staff, who was on occasion rude/sarcastic. A restful stay overall.

We stayed for 2 weeks using it as a base to visit museums in Heraklion and for visiting the south and east of the island. The hotel is in the centre of the city, ideal for sightseeing and restaurants, but in a very built up area. Parking is at a premium in this area, with cars parked absolutely everywhere around the hotel. The hotel has a great arrangement with a valet parking lot, literally across the street from them which worked perfectly for us. We stayed in a Business Room, Courtyard View which was very compact with just enough storage and the view from a tiny balcony was of another buildings wall a few metres away. If you would like somewhere to sit outside, then this room is not suitable and did detract from our otherwise lovely stay in this hotel. If staying for a couple of nights it would be appropriate, but if we were staying as long again, we would pay extra and take a larger room with a balcony at the front of the building. The staff were amazing, so kind, friendly and helpful making us feel "at home" during our stay. They worked such long hours, but nothing was too much trouble. On the last night as we had stayed so long, they provided a lovely surprise gift which was so kind of them. Breakfast was more than adequate with continual restocking of the buffet. There is also a small bar just off the reception area. We enjoyed staying at this hotel and would use it again.