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The Highlander

3.0 star property
Art Deco Amsterdam hotel in Amsterdam City Centre with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Highlander

Double Room, 1 King Bed
Property amenity
Lake
Double Room, 1 King Bed | Floor plan
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is CA $345
CA $419 total
includes taxes & fees
Nov 21 - Nov 22
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Renovated in 2019
Egyptian cotton linens
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Renovated in 2019
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Property entrance
Monet Garden Hotel Amsterdam
Free WiFi
Air conditioning
Gym
Breakfast available
9.6 out of 10, Exceptional, (1288)
The price is CA $171
CA $208 total
includes taxes & fees
Nov 25 - Nov 26
Monet Garden Hotel Amsterdam

About the area

Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG

What's nearby

  • Dam Square - 5 min walk
  • Sexmuseum - 5 min walk
  • Anne Frank House - 9 min walk
  • Leidseplein - 4 min drive
  • Van Gogh Museum - 5 min drive

Getting around

  • Nieuwezijds Kolk Stop - 1 min walk
  • Amsterdam Central Station - 9 min walk
  • Amsterdam Airport Schiphol (AMS) - 24 min drive

Restaurants

  • ‪La Zoccola del Pacioccone - ‬2 min walk
  • ‪INK Hotel Amsterdam - MGallery Collection - ‬1 min walk
  • ‪Greenwoods - ‬2 min walk
  • ‪Tales & Spirits - ‬1 min walk
  • ‪Pressroom - ‬1 min walk

About this property

The Highlander

Eco-certified hotel revitalized in 2019 and located near Dam Square
Located close to Madame Tussauds and Anne Frank House, The Highlander provides a shopping mall on site, a coffee shop/cafe, and a bar. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, concierge services, and an elevator
  • Coffee/tea in the lobby, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, children's books, and art supplies
  • Egyptian cotton sheets and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Mini fridges, tablet computers, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Italian, Macedonian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Highchair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

Frequently asked questions

Is The Highlander pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Highlander?

As of Nov 12, 2024, prices found for a 1-night stay for 2 adults at The Highlander on Nov 21, 2024 start from CA $344.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Highlander?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Highlander?

Check-out is at 11 AM. Late check-out is available for EUR 50.00 (subject to availability).

Does The Highlander provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is The Highlander located?

Located in Amsterdam City Centre, this eco-certified hotel is within a 10-minute walk of Dam Square, Madame Tussauds, and Anne Frank House. Leidseplein and Rijksmuseum are also within 2 mi (3 km). Nieuwezijds Kolk Stop is only a 2-minute walk and Dam Stop is 5 minutes.

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 317 reviews" "
Rating 8 - Good. 87 out of 317 reviews" "
Rating 6 - Okay. 19 out of 317 reviews" "
Rating 4 - Poor. 4 out of 317 reviews" "
Rating 2 - Terrible. 10 out of 317 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet room
Stayed 2 nights in Nov 2024

10/10 Excellent

Uwayemwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful and well located hotel. We had a layover in Amsterdam and spent the night here. Walked everywhere while we were here. Check in process was quick aMs smooth. The staff provided restaurant recommendations and were very pleasant throughout our stay. Triple room was spacious with upgraded amenities. When we return to Amsterdam for a full trip, we will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff defo recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel in a great location. The staff were friendly and welcoming, and the hotel is walkable to everything. We had our son, under 1 years old, with us and a cot was available for him. Our family will stay here again when visiting Amsterdam next.
Stayed 3 nights in Oct 2024

8/10 Good

Stuart

Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within close proximity to most of the popular sites in Amsterdam.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The property was nice and very centrally located, but the rooms were 'minimalist' meaning that there were very few surfaces to put stuff. No bedside tables, no bathroom (sink in the bedroom, separate toilet stall, shower around a corner). It was hard to settle in without ways to unpack. But the staff was nice. It's a very noisy location, but we slept fine anyway.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel. Just a bit cheap to raise expectations saying everything in the mini bar was free but then to find out there was one bottle of water for each of us, two mini bottles of soda pop, one small bag of mini Doritos and one Halloween, snack size snickers bar. For such a fancy hotel, that looked cheap. Sounds small but put a downer on the experience for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at The Highlander. Rooms were clean, nice and convenient. Breakfast was excellent as well. I would definitely come back again next time I visit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and team Thanks you
Stayed 3 nights in Sep 2024

6/10 Okay

Deidra

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I do want to start by highlighting the staff as they were friendly and helpful. To be honest, this hotel was not worth the price I paid. In terms of location, the hotel was walking distance to most places which was very convenient. The issues I had revolved around cleanliness and the room. The shower is weirdly designed so when you take a hot shower the humidity circulates the room. It was unbearable to get ready at times as it was extremely hot. We then realized the vent above our shower was not working - we asked the hotel to send someone to fix it which they did. After fixing the vent, we asked to have our room clean specifically the shower as the repair man was stepping in our shower with his shoes as well as fallen debris from the ceiling when he repaired the vent. The hotel assured us that the cleaning staff would ensure a clean shower upon our return. A few hours later, we returned to the room to refresh for the evening and of course, the shower had no been clean, all of our empty bottles were still in the room, and the bed was made in a very rushed manner. Granted, I was upset but had no time to wait for someone to clean it. The next morning we went to breakfast and were gone for a few hours, we returned to our room in the afternoon and it still had not been cleaned. I called the reception to ensure we would have our room cleaned as well as removing the days old garbage and bottles. At last on our second to last day - they finally cleaned but the shower was not.
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel.
Stayed 9 nights in Sep 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stsy
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to everything yet still quiet. Comfortable and liked the quirky decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruben, Albuquerque

Travelled with family and small children
Great stay
Stayed 3 nights in Aug 2024

8/10 Good

Timothy, Williamstown

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was fine and staff friendly. Surrounding area was dirty and a bit rough and worn.
Stayed 4 nights in Aug 2024

10/10 Excellent

Abdoul Razack Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, just that my room facing the street couldn’t enjoy the sunlight
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, great choice for breakfast. Comfy beds, lovely rooms.
Stayed 3 nights in Aug 2024

8/10 Good

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful made us feel welcome and at home. Great location and ambience. Most definitely will come again.
Stayed 2 nights in Aug 2024