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Cameron House on Loch Lomond

5.0 star property
Victorian hotel with 4 restaurants and a marina

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Cameron House on Loch Lomond

Exterior
Indoor pool, outdoor pool, sun loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Gym
  • Restaurant
  • Breakfast available
  • Parking included
  • Spa
  • Pool
The price is CA $519
CA $623 total
includes taxes & fees
Oct 10 - Oct 11
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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 Twin Bed, View (Loch View)

Room, 1 Single Bed, View (Loch View)

Room, 1 Twin Bed, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Single Bed

Classic Room, 1 Twin Bed

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 Twin Bed

View all photos for Studio Suite, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, View (Loch View)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Loch)

Suite (The Loch)

Suite (The Loch)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Cameron)

Suite (The Cameron)

Suite (The Cameron)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

Apartment (Loch Lomond)

Highlights

Separate sitting area
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic House (Auld)

Classic House (Auld)

Classic House (Auld)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony, View (Loch View)

Room, Balcony, View (Loch View)

Room, Balcony, View (Loch View)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Loch View)

Suite, Terrace, View (Loch View)

Suite, Terrace, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Tower (The Tower)

Suite, Tower (The Tower)

Suite, Tower (The Tower)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

Apartment, Golf View (Loch Lomond)

Highlights

Separate sitting area
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Golf view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Balcony, View (Loch View)

Family Room, Balcony, View (Loch View)

Family Room, Balcony, View (Loch View)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • Water view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Family Room, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Balcony, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, Balcony, View (Loch View)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Loch View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, View (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Mar Hall Golf & Spa Resort
Pool
Spa
Pet-friendly
Kids pool
9.0 out of 10, Wonderful, (367)
The price is CA $218
CA $262 total
includes taxes & fees
Sep 29 - Sep 30
Mar Hall Golf & Spa Resort

About the area

Map
A82, Alexandria, Scotland, G83 8RE

What's nearby

  • Duck Bay Beach - 8 min walk
  • Loch Lomond - 18 min walk
  • Loch Lomond Shores - 19 min walk
  • SEA LIFE Loch Lomond Aquarium - 4 min drive
  • Balloch Castle - 8 min drive

Getting around

  • Balloch Station - 6 min drive
  • Glasgow International Airport (GLA) - 34 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Fountain Cafe - ‬5 min drive
  • ‪Chimes - ‬4 min drive
  • ‪Blue Lagoon - ‬4 min drive
  • ‪The Dog House - ‬4 min drive

About this property

Cameron House on Loch Lomond

Luxury boutique hotel near Loch Lomond
At Cameron House on Loch Lomond, you can look forward to a golf course, a marina, and shopping on site. Adventurous travelers may like the archery, horseback riding, and cycling at this hotel. Treat yourself to a hot stone massage, hydrotherapy, or a body treatment at Cameron Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the health club, as well as activities like boat tours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, with a waterslide and sun loungers
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), express check-out, and supervised childcare (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 134 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: GBP 25 for adults and GBP 25 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Boat House
  • Cameron Grill
  • Club House

Things to do

  • 18-hole golf course
  • Archery
  • Bicycle rentals
  • Boat tours
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Marina
  • On a lake
  • Pool loungers

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Airport shuttle fee: GBP 240.00 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: GBP 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cameron House
Cameron House Loch Lomond Hotel Alexandria
Cameron Loch Lomond
De Vere Cameron House Loch Lomond
De Vere Cameron House Loch Lomond Hotel
House Loch Lomond
Loch Lomond Cameron
Loch Lomond Cameron House
Loch Lomond House
Vere Cameron House
Cameron House Loch Lomond Hotel
Cameron House Hotel
De Vere Cameron House Hotel West Dunbartonshire
De Vere Cameron Arden
Cameron House On Loch Lomond Scotland/Alexandria, United Kingdom
Cameron Hotel House
De Vere Cameron Hotel
Cameron House Loch Lomond Alexandria
De Vere Cameron House on Loch Lomond

Frequently asked questions

Does Cameron House on Loch Lomond have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Cameron House on Loch Lomond?

As of Sept 28, 2024, prices found for a 1-night stay for 2 adults at Cameron House on Loch Lomond on Oct 10, 2024 start from CA $519.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cameron House on Loch Lomond pet-friendly?

Yes, Cameron House on Loch Lomond allows dogs (limit 2 total). There's a fee of GBP 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Cameron House on Loch Lomond?

Self parking is free at this property.

What time is check-in at Cameron House on Loch Lomond?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cameron House on Loch Lomond?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Cameron House on Loch Lomond provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 240.00 per vehicle applies.

Where is Cameron House on Loch Lomond located?

This family-friendly Alexandria hotel is located in the historical district, within 1 mi (2 km) of Duck Bay Beach and Loch Lomond. Loch Lomond Bird of Prey Centre and SEA LIFE Loch Lomond Aquarium are also within 1 mi (2 km).

Cameron House on Loch Lomond Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 142 reviews" "
Rating 8 - Good. 25 out of 142 reviews" "
Rating 6 - Okay. 14 out of 142 reviews" "
Rating 4 - Poor. 5 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with partner
Liked: Staff & service
The reception was excellent. The room was not a suite, even though it was classified as such & expensive. The grill restaurant is really excellent. The Italian restaurant was very average. The location of the hotel is superb.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting and well maintained property. Great menu and food is excellent.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful but we thought there’d be better on site trails that loop and also a cafe- usually in other 5 stars we’ve stayed in there is also a mini bar included with more than water.
Stayed 1 night in Aug 2024

10/10 Excellent

talat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Fabulous service. Simple thing to improve experience - bottled water in bedrooms should be a given in a 5 star hotel Ate at The Grill. Magnificent
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in expansion were nice and modern
Stayed 3 nights in May 2024

6/10 Okay

jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was terrible. The rest of the property was amazing and for the most part, the staff was extremely helpful. We had a small issue with getting our additional bathroom stuff other than that a fantastic place to vacation.
Stayed 2 nights in Jul 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good points are the d enic location, the rooms, swimming pool and facilities. On a negative side, though the hotel has grwat staff, they are severely short staffed, meaning you have extended waits for checkin/checkout, drinks, meals etc. They also overcharge in many of the restaurants and have hidden charges. For example, if you want fries with a burger, they charge an extra 6 pounds on the already expensive 16 pounds. The Italian restaurant is the best value for money but it is crowded, cramped and noisy. Furthermore, we had to wait 1.5 hours for a table. The staff were working like slaves so it was inevitable that they forgot some of our order and we had to remind them several times. The hotelnis severely understaffed and it is a big problem.
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2024

10/10 Excellent

Santosh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property amidst a serene location right on the Loch. Excellent waitstaff and service professionals with great kid friendly dining options on property. Of particular note was the in room dining staff obliging us with kids pasta / milk even close to midnight. Overall, was a pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

tokyra

Travelled with partner
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2024

8/10 Good

Garrett

Stayed 5 nights in Jun 2024

10/10 Excellent

Sarah

Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most excellent service friendly and professional staff. Rooms facilities excellent Meet and greet team beyond compare. Staff always asked you how you were as you walked around the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most excellent service friendly and professional staff. Rooms facilities excellent Meet and greet team beyond compare. Staff always asked you how you were as you walked around the hotel. Asked for a space to do my yoga and gym staff gave me access to the dance studio.
Stayed 2 nights in Jun 2024

10/10 Excellent

Emily

Stayed 1 night in May 2024

2/10 Terrible

Antonietta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like Royalty!
By far the best place we stayed!! New favorite and hope to come back soon!!
Stayed 2 nights in May 2024

10/10 Excellent

Francesca, Orrs Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable resort on Loch Lomond. Convenient to walking trails. Plenty of dining options at all price points. Nice location to spend a few days.
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunningly beautiful resort like accommodations! The rooms are extremely comfortable, warmly decorated and generous size. They have so much to offer for couples or families to do. The food was amazing and they have very friendly and warming staff! We will be back!
Stayed 1 night in May 2024

8/10 Good

John

Liked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay Away
I am sorry I booked here. Corporate throughput; promise but don’t deliver; upsell. I would rather have stayed at a Holiday Inn. This didn’t hold a candle to the charming small inns with personal service that we spent our other three weeks of holiday visiting. The picture on the website doesn’t show the other hundred or more rooms. It doesn’t mention that the spa is three miles down the road. Nor does it say that the Grill seats a couple hundred people and is all about turning tables to maximize covers. The food wasn’t even prepared well. How they let it out of the kitchen I will never understand. My spouse’s sauce was actually charred. It had black bubbles and char on it - and it wasn’t supposed to be a blackened dish. My carrots were coal black and cooked beyond mushy. Dreadfully done. I actually wanted to see the manager but my spouse asked me not to make a scene. I wish I had. It was a very dissatisfying experience. Our thermostat didn’t work. We asked the bellman who simply shrugged his shoulders. We asked for an extra blanket but none arrived. We called a second time and were told there weren't any. The motorized blinds didn’t close. No response to that complaint either. Thankfully our stay was only one night. If our reservation had been for more than one night I would have tried to leave and go elsewhere. It wasn’t the most expensive property we booked (three or four were a good deal more) but it was CLEARLY the worst. Frankly dumfounding.
Stayed 1 night in May 2024

8/10 Good

beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the nicely redone rooms overlooking the lake can be quite noisy due to foot traffic in the room above
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024