2/10 Terrible
Garrett B.
Aug 18, 2024
Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
We Left Early
Problematic property and host. We were excited to be staying there for our family holiday. Knowing August would be hot, we took comfort from Listing stating repeatedly that there was air conditioning. We arrived in 40 degree heat to find there was no air conditioning. Host said he meant that we could open the windows! It was impossible to sleep. We made host an offer to refund half the cost of the stay and for us to leave.Eventually he agreed to refund a fraction of the cost. In the end he didn’t refund us anything, despite promising to do so. His negotiations with us were entirely dishonorable. This property is a family home, not a holiday rental. Only 2 of the bedrooms are available to you. The host’s belongings make it feel as if we were ‘house sitters’. The kitchen has seen better days. Property not clean and not suitable for young children. Wasps were a problem by the pool. The kids stopped wanting to go in being frightened of being stung. The host told us to find their nests and kill them-not how we had envisaged our holiday. There was noone to help when issues arose, like the kitchen gas bottle running out. Host falsely claimed that someone had entered the property as we had left it insecure. We left the keys in the door, just as we’d found them on arrival and host had made no plans for our departure. If you’re looking for a stress free holiday, avoid! In summary, host unavailable and less than trustworthy, and you are paying top dollar for a house sitting experience.
Garrett B.
Stayed 7 nights in Aug 2024