4/10 Poor
Dan M., St. Albert, Alberta, Canada
Oct 22, 2023
Liked: Cleanliness
Worst VRBO, we have ever stayed at!
Definitely not for international travelers. We arrived to No: toilet paper, (one roll), no dish soap, no hand soap, no laundry detergent no dishwasher soap no dish cloth no dish towel. Not even salt and pepper. We had to buy everything. We had a broom but no dustpan and no cleaning products beds were incredibly hard. Not comfortable at all, we had very hot weather during our stay only to discover the condo had no AC, so we had to leave the windows open. Unfortunately, they had no screens. Mosquito invasion occurred making nighttime sleep unbearable. No fan to move the hot air around.
Then we were double charged for the week by the leasing company. VRBO only charged us their service fee and left the billing up to a local company. We had a horrendous time getting the charges reversed. It likely would not have been noticed until our credit card company notified us. It became quite stressful when the property manager said it was actually my fault! Would not recommend to my friends or others.
Dan M.
Stayed 7 nights in Oct 2023