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Ayla Grand Hotel

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Ayla Grand Hotel

Poolside bar
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Parking included
  • Spa

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 1141 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Executive Suite

Deluxe Executive Suite | Living area

Deluxe Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LED TV
Premium bedding
Blackout drapes/curtains
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Hair dryer
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Hair dryer
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Classic Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LED TV
Premium bedding
Blackout drapes/curtains
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Hair dryer
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Hair dryer
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 980 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Othman Bin Affan Street, PO Box 222094, Al Ain

What's nearby

  • Al Ain Mall - 4 min walk - 0.4 km
  • Al Ain Oasis Park - 19 min walk - 1.6 km
  • United Arab Emirates University - 6 min drive - 5.5 km
  • Sheikh Khalifa International Stadium - 6 min drive - 5.0 km
  • Al Ain Zoo - 11 min drive - 10.8 km

Getting around

  • Al Ain (AAN) - 26 min drive

Restaurants

  • ‪Paul Cafe - ‬3 min walk
  • ‪Gloria Jean's Coffee Al Ain Mall - ‬4 min walk
  • ‪Chili's - ‬3 min walk
  • ‪L’Eto - ‬8 min walk
  • ‪Wood House - ‬4 min walk

About this property

Ayla Grand Hotel

Luxury hotel in a shopping district
Consider a stay at Ayla Grand Hotel and take advantage of a poolside bar, a rooftop terrace, and shopping on site. Indulge in a massage, a manicure/pedicure, and a body scrub at Al Naeem, the onsite spa. The on-site international cuisine café, Sky 5 Cafe, offers lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a hair salon.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, meeting rooms, and tour/ticket assistance
Room features
All 220 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and bidets
  • LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 8 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Does Ayla Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–8 PM.

How much does it cost to stay at Ayla Grand Hotel?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at Ayla Grand Hotel on Apr 17, 2025 start from CA $112.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ayla Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ayla Grand Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Ayla Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ayla Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ayla Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 600 per vehicle applies.

Where is Ayla Grand Hotel located?

Located in the heart of Al Ain, this luxury hotel is within 1 mi (2 km) of Al Ain Mall, Al Ain Oasis Park, and Al Ain National Museum. Lourans Arts and Sheikh Zayed Palace Museum are also within 3 mi (5 km).

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Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 145 reviews
Rating 8 - Good. 36 out of 145 reviews
Rating 6 - Okay. 9 out of 145 reviews
Rating 4 - Poor. 5 out of 145 reviews
Rating 2 - Terrible. 5 out of 145 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Great family stay
Great hotel for staying in Al Ain next to a Mall
Stayed 4 nights in Dec 2024

10/10 Excellent

sarah

Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Perfect stay
Amazing stay. Rooms are very clean, big and well equipped. Staff is very helpful and hospitable. Perfect place for a peaceful and comfortable stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Great location nice pool
Very friendly staff and great location near the oasis. Good breakfast and a nice rooftop pool with snacks.
Stayed 2 nights in Jan 2024

6/10 Okay

Martin

The room was really nice. The TV has zero English channels. The reception and concierge never answered their phone. Breakfast Buffet was not great
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Great hotel, highly recommended
Great place, comfortable bed and large pleasant bathroom with all ammenities
Stayed 1 night in Jan 2023

10/10 Excellent

John

Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022

10/10 Excellent

Erik

We loved to stay here
A good experience to stay at this hotel. Very nice staff. Good size room with good facilities. Fine bathroom with fine amenities. Late check-out was great for us.
Stayed 1 night in Mar 2024

8/10 Good

Mervi

Lovely staff, special thanks to Yeiben
Stayed 1 night in Jan 2024

10/10 Excellent

Githu

Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oladoyin

Nice
Stayed 6 nights in Oct 2023

10/10 Excellent

Andrew

Great experience
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023

8/10 Good

Batool

My stay at Ayla grand
It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022

4/10 Poor

Mireille

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.
Stayed 9 nights in Oct 2023

4/10 Poor

Mahmoud

Liked: Cleanliness
Disliked: Staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023

10/10 Excellent

lydia

Stayed 2 nights in Dec 2024

10/10 Excellent

Musleh

Stayed 2 nights in Dec 2024

8/10 Good

hans peter

Stayed 2 nights in Dec 2024

10/10 Excellent

jean-jacques

Tout était tres bien,...et en plus nous avons été surclassé à notre arrivée.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2024

10/10 Excellent

ISMAIL

Stayed 3 nights in Jun 2024

10/10 Excellent

Gianfranco

Stayed 6 nights in Mar 2024

8/10 Good

Jyrki

Stayed 2 nights in Jan 2024

8/10 Good

Ameena

Stayed 1 night in Jul 2023