Palms Hotel Club

4.0 star property
Hotel in Aarab Sebbah Ziz with a full-service spa and free breakfast

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December 2024
January 2025

Photo gallery for Palms Hotel Club

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Luxury Room
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine

Reviews

5.2 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Royal Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
BP 70, Aarab Sebbah Ziz, 52200

What's nearby

  • Erfoud Town Hall - 5 min drive - 3.4 km
  • Zerktouni Mosque - 5 min drive - 3.7 km
  • Royal Palace of Erfoud - 9 min drive - 5.2 km
  • Ksar El Fida - 19 min drive - 18.3 km
  • Souqs of Rissani - 19 min drive - 18.3 km

Restaurants

  • ‪jnane erfoud - ‬5 min drive
  • ‪Pizzeria Des Dunes - ‬6 min drive
  • ‪Restaurant Dakar - ‬6 min drive
  • ‪Cafe Merzouga - ‬5 min drive
  • ‪Café Viola - ‬4 min drive

About this property

Palms Hotel Club

Upscale hotel
You can look forward to free continental breakfast, a poolside bar, and a free daily manager's reception at Palms Hotel Club. Treat yourself to a body treatment, a massage, or a body scrub at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
  • 1 meeting room, coffee/tea in the lobby, and barbecue grills
Room features
All 120 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palms Club Erfoud
Palms Hotel Club
Palms Hotel Club Erfoud
Palms Hotel Club Aarab Sebbah Ziz
Palms Club Aarab Sebbah Ziz
Palms Hotel Club Hotel
Palms Hotel Club Aarab Sebbah Ziz
Palms Hotel Club Hotel Aarab Sebbah Ziz

Frequently asked questions

Does Palms Hotel Club have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Palms Hotel Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palms Hotel Club?

Self parking is free at this property.

What time is check-in at Palms Hotel Club?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Palms Hotel Club?

Check-out is at 2 PM.

Does Palms Hotel Club provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Palms Hotel Club located?

Situated in Aarab Sebbah Ziz, this spa hotel is 2.1 mi (3.4 km) from Erfoud Town Hall and 2.2 mi (3.6 km) from Zerktouni Mosque. Borj East Viewpoint and Ksar El Fida are also within 12 mi (20 km).

Palms Hotel Club Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 3 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.4/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mellouki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive bad experience, not to recommend
Séjour a ne pas du tout recommander: Pas de wifi dans les chambres Pas de réseau TV y compris les chaînes locales Pas de réseau téléphonique (entre chambres et réception) Douche froide pendant tout le séjour voire coupure Hygiène de la piscine est insuffisante (fond glissant algues) Petit déjeuner laisse á dėsirer (choix très limité, petit pains et croissants durs, dėcoupés en plusieurs morceaux, jus artificiel dégueulasse…) Pas de serviettes de piscine Les serviettes fournies mal lavées. Une fois mouillées voire même sèches ça pue. Il est sûr que les règles d’hygiène ne sont pas appliquées lors de leur entretien
Stayed 3 nights in Aug 2021

4/10 Poor

Rolf Melwin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not as advertised
Place was not as advertised No complimentary reception, no working indoor heated pool, none of the exercise equipment was working They had a sign for "the heated pool" and wanted to charge for it, though the write up said it was included Does not matter since it was neither heated, clean or available The staff just shrugged This has been our only bad hotel experience in the past 2 weeks Outside pool was pretty and the night lighting was also pretty Pool was to cold to enjoy and there were lots of flies We did enjoy the breakfast Location is poor, you are out of town and stranded with limited facilities It was to be a relaxing day and evening enjoying the spa and pool. Turned out not so much
Stayed 1 night in Oct 2017

4/10 Poor

Youssef

Stayed 1 night in Oct 2019

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorable, bajo la calidad en varios servicios
El hotel bastante bien en lineas generales, ya habia estado anteriormente y sabia lo que me encontraria, la nota no es mejor ya que me sorprendio la caida de calidad del buffet que decidimos hacer uso por la noche, poca cantidad y poca calidad. No se espera semejante calidad de uno de los hoteles referente en la zona. Ademas de los numerosos problemas que nos pusieron al no encontrar la reserva, mas de media hora para registrarnos y nos dieran las habitaciones.
Stayed 1 night in Dec 2018

8/10 Good

jean pierre, ifrane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Très bonne accueil personnel aux petits soins
Stayed 2 nights in Feb 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

decodeco, 千葉県

Disliked: Cleanliness, property conditions & facilities, room comfort
全くおすすめできません
砂漠観光で2泊しました。エルフードのなかではいいグレードと聞いており、クチコミも評価が高かったので期待していたのですが、最悪でした。レンタカーでやっと夜にたどり着いたのですが、通された部屋は写真とは全く違う、小さくてペンキの匂いがする部屋でした。部屋はハエがいて、トイレの扉は閉まりませんでした。ゴミ箱もティッシュもありませんでした。カウンターに文句を言うと支配人的な人がでてきて「新しい部屋だよ?」とアピってきましたが、ありえないと言うとスイートに案内してくれました。謝罪はなく、20ユーロ追加でスイートに泊まらせてやると言われました。あの部屋はまた別の客を泊まらせるといっていたので正直ありえないと思いました。。。スイートも、広いだけでお湯はでませんでしたが、もうクレームを入れるのが疲れたので言いませんでした。食事もまずくて種類は少ない上に高いです。一番美味しかったのはオレンジジュース(笑)。市内のレストランがよほど安くて美味しいです。日本人のクチコミがなぜあれ程よいのか不明です。他にきていた欧州人も険しい顔をしていました。正直、全くおすすめしませんが、エルフードの他のホテルを知らないのでこれがエルフードでの限界なのかなとも思ったので、他のホテルと比べて判断してください。
Stayed 2 nights in Oct 2017