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Sawridge Inn & Conference Centre Edmonton South – Avis

3 out of 5
Sawridge Inn & Conference Centre Edmonton South
4235 Gateway Blvd. N, NW, Edmonton, AB

Avis

7,8

Bien

Note de 10 – Excellent, d’après 400 avis sur 1011." "
Note de 8 – Bien, d’après 297 avis sur 1011." "
Note de 6 – Acceptable, d’après 169 avis sur 1011." "
Note de 4 – Médiocre, d’après 86 avis sur 1011." "
Note de 2 – Terrible, d’après 59 avis sur 1011." "

8,2/10

Propreté

8,4/10

Service et personnel

7,6/10

Commodités

7,6/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 – Acceptable

Fabrice

Points forts : Service et personnel
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 25 janv. 2024
Thank you Fabrice for your review. We are looking forward to your next stay with us.

8/10 – Bien

Benoit

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Décoration des chambres un peu vieillotte
Séjour de 4 nuits en mai 2023
Guest Services a répondu le 23 mai 2023
Thank you Benoit, for the great review and feedback. We are looking forward to your next stay with us.

10/10 – Excellent

Alana

Séjour de 1 nuit en mars 2023
Guest Services a répondu le 11 avr. 2023
Thank you, Alana, for the great review and feedback. We are looking forward to your next stay with us.

8/10 – Bien

Steve

Séjour de 1 nuit en octobre 2022
Guest Services a répondu le 18 oct. 2022
Thank you, Tina, for your review and feedback. We do greatly appreciate it and we are glad to hear you enjoyed your stay with us. We are looking forward to your next arrival.

8/10 – Bien

Linda, Granby

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Propre mais tapis dans les chambres
Séjour de 1 nuit en septembre 2022
Guest Services a répondu le 24 sept. 2022
We appreciate your review and we are looking forward to your next stay with us.

10/10 – Excellent

Anabelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique hôtel, propre et confortable. Le déjeuner était délicieux.
Séjour de 1 nuit en août 2019

4/10 – Médiocre

Kara

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Older hotel, very loud train directly behind the property, broken fixtures in the bathroom and smells like smoke/weed in the hallways. Restaurant was good, but we would not stay there again.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Rayvon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quick and easy to find in Edmonton. Location is great for quick access to Whitemud Drive and Anthony Henday.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

ashley

Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
Upon our arrival, we waited in line to check in for about 30 minutes as they only had one person to help all of the people there. When we got to our room, the beds didn’t have any bedding on them and we had no towel. I went to the front desk to ask if they could finish cleaning the room and waited for another 20 minutes before I could t wait any longer as I had to get ready for a wedding that we were in town for. When I got back to the room, someone knocked on the door and asked why we were in there. After I explained that this is our room for the night, he proceeded to come in the room while we were in there to finish cleaning it. Upon check out, I complained about this entire situation and the person at the front desk told me that there was nothing she could do because my room was prepaid. She told me she would get her manger to call me. That was on Sunday, it is now Friday and I haven’t heard anything.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Kristina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Laurie

Voyage en famille
Won’t stay there again. Room was not clean, stain on carpets, bathroom dirty still had the old soap from last stay. Gym was dirty and not mats, towels or cleaning supplies accept paper towel. Bit disappointing for $150 per night. Also right on the railroad tracks with constant train activity
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tracey

Points forts : Propreté
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Jesse

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty outdated room. Basically on the train tracks. So loud. But you get what you pay for and the price was low.
Séjour de 3 nuits en mai 2024

6/10 – Acceptable

Rosalie

Points forts : Propreté, service et personnel et commodités.
Mattress needs to be replaced and there was a far bit of noise through the window. I actually thought the window window was opened but was closed. Very clean and safe.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Jacelyn

Voyage de couple
Points forts : Propreté, commodités
The buffet was a disappointment..
Séjour de 1 nuit en mai 2024

8/10 – Bien

Andre

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good place to stay in Edmonton. Affordable pricing.
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Adam

Séjour de 2 nuits en mai 2024

8/10 – Bien

Steven

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Almost everything was super clean, if fairly old, except the blackout curtains soon as you touched them you could smell dust. Its also directly beside a train track which though quieter than i thought was still enough to wake us up a few times, though not bad enough to keep us up. All in all though i really enjoyed how clean everything was, and it was a comfortable pleasant stay!
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Tasha

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Beds weren’t comfortable at all room had a funky smell to it heat wasn’t working too checked out a day early. Probably won’t stay there again
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great spot!
Séjour de 1 nuit en mai 2024

8/10 – Bien

Karen, Calgary

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel is good value--not particularly fancy, but clean with large rooms.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

David

Séjour de 1 nuit en avril 2024
Guest Services a répondu le 12 mai 2024
Thank you David for your review. Please let us know if there were any issues or concerns during your stay. We look forward to hearing from you. Thank you.

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No room service. Can't bill to your room. Restaurant is nice, good food, nice staff.
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you, Kevin for the great review and feedback. We greatly appreciate it and we are looking forward to accommodating you again!

6/10 – Acceptable

Freddy

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Commodités
The desk was chipped and old . It was soooo loud .. I was prepared for traffic noise but there was loud construction going on at 1:30 in the morning.. add in the train .. I hardly slept
Séjour de 1 nuit en mai 2024

8/10 – Bien

Aakash

Everything was good except there was no microwave in the room
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you Aakash for the great review and feedback. We have microwaves available upon request. We apologize if we missed to inform you. We look forward to seeing you again.

8/10 – Bien

Dallas

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : Propreté
The pet friendly hallway and room we stayed smelled horribly of urine, for $200/night I would expect the carpets to be cleaned and deodorized better. Glad we only stayed one night. Otherwise, the hotel and dining area were quite nice and the hotel is at a convenient location.
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you Dallas for the review and the feedback. We apologize for the inconvenience and we will address the mentioned issues with the smell in the room and the hallway. We look forward to seeing you again.

10/10 – Excellent

Maurice

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clear
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you, Maurice for the great review and feedback. We greatly appreciate it and we are looking forward to accommodating you again!

10/10 – Excellent

Leslie, Calgary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you, Leslie for the great review. We greatly appreciate it and we are looking forward to accommodating you again!

4/10 – Médiocre

Claude

Points faibles : Propreté, état et installations de l’hébergement
Floors were dirty and the hotel room is becoming outdated
Séjour de 3 nuits en mai 2024

8/10 – Bien

Dale

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location. Staff friendly, parking is limited but still accessible. Rooms nice,clean.
Séjour de 2 nuits en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you, Dale for the great review and feedback. We greatly appreciate it and we are looking forward to accommodating you again!

2/10 – Terrible

Astrid

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Maintenance was atrocious, facility dated, room furniture missing, etc. Place is a non-starter for us and we will not return.
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Riley

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Room was massively dirty, sheets were super wrinkled and didn’t look clean, homeless people outside early morning felt unsafe, no dining at all in the morning and overpriced pub food in the evening, elevator barley worked. Would not stay here ever again.
Séjour de 2 nuits en mai 2024
Guest Services a répondu le 12 mai 2024
Thank you for the feedback Riley. We apologize for the inconvenience you had experienced. We have addressed the mentioned issues and concerns by you to the attention of Management. The issue with the elevator had been fixed. We apologize again.

10/10 – Excellent

lakhvir

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 5 mai 2024
Thank you Iakhvir for the great review and feedback. We are looking forward to your next stay with us!

6/10 – Acceptable

Gabriela

Points forts : Propreté, service et personnel et commodités.
It was much better when under indigenous ownership
Séjour de 3 nuits en mai 2024
Guest Services a répondu le 5 mai 2024
Thank you, Gabriela, for the review and the feedback. We will bring it to the attention of Management. We are looking forward to your next stay with us!

2/10 – Terrible

Satnam Singh

Séjour de 1 nuit en mai 2024
Guest Services a répondu le 11 mai 2024
Thank you Satnam Singh for the review. Please contact us directly and let us know what went wrong during your stay with us.

8/10 – Bien

Carlos

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Guest Services a répondu le 5 mai 2024
Thank you, Carlos, for the great review and feedback. We are looking forward to your next stay with us.

8/10 – Bien

Stephanie

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 5 mai 2024
Thank you, Stephanie, for the review and the feedback. We are looking forward to your next stay with us!

6/10 – Acceptable

Hannah, Fort McMurray

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
Stayed in a dog friendly room. Rooms are very old and have a dirty feel to them. Bathroom door was permanently yellow, ceiling had a hole cut in it for the sprinkler to come out. Also, no ventilation in the bathroom which does not help. The front entrance to the hotel is very nice.
Guest Services a répondu le 5 mai 2024
Thank you, Hannah, for the review and the feedback. We apologize for any inconvenience, and we will bring the mentioned by you issues to the attention of Management. We are looking forward to your next stay with us!

8/10 – Bien

June

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Spacious room, clean, well renovated bathroom
Séjour de 2 nuits en avril 2024
Guest Services a répondu le 5 mai 2024
Thank you, June, for the review and the feedback. We are looking forward to your next stay with us!

8/10 – Bien

nolan

Points forts : Propreté, service et personnel et commodités.
Very friendly and helpful staff. Room was a little date.
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 5 mai 2024
Thank you, Nolan, for the great review feedback. We are happy to hear that our staff was helpful and friendly. As to the room being a little dated, we are planning on some renovations, and we do have some renovated rooms as well. We will leave a note on your profile and next time you stay with us we will be happy to assign such a room for you. We look forward to accommodating you again!

10/10 – Excellent

David, fort Nelson

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was blown away at the quality check in process, the front desk staff are clear and knowledgeable, Ive stayed in hotels 3 nights every week for almost 10 years and the sawridge staff take first place. This place is just great I will be returning for my stays in Edmonton from now on! And the facilities on site are excellent, you won’t be disappointed if you stay here.
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 28 avr. 2024
Thank you, David, for the great review and feedback! We are really happy to hear that you received an outstanding service by the Front Office staff. They are indeed all very knowledgeable and we take a great pride in them. We look forward to welcoming you back!

8/10 – Bien

Sean

Séjour de 1 nuit en avril 2024

10/10 – Excellent

William

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

kevin

Points forts : Commodités, état et installations de l’hébergement
Cool
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Kevin for the great review. We really appreciate it and we are looking forward to your next stay with us.

4/10 – Médiocre

Richard

Séjour de 2 nuits en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Richard for the review. We would like to know more about your stay with us and what went wrong.

6/10 – Acceptable

Madora

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Property was nice, quiet hotel. Could use an upgrade with the bed, there was a dip in the bed and felt it was well used. Also there was only 3 pillows on a king size bed which was a struggle.
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Madora for the review and the feedback. We apologize for any inconvenience this had been to you on your recent stay with us. The mentioned concerns and issues were brought up to the attention of Management and Housekeeping department. We are planning on renovations as well and we do hope that next time you stay with us we can meet up with your expectations.

6/10 – Acceptable

Adrian

Points forts : État et installations de l’hébergement
I feel kinda catfished! Pictures are lovely. Foyer and bar area is beautiful. I thought maybe my room was originally a 1980s motel that they just built around. Ripped carpet. Water stains on roof. Bashed corners of walls. Loud music played by cars sitting in front of at 2.20am, people fighting and smoking pot outside my ground floor window at 5:40am. Front desk lady wanted to be anywhere but there. The bar staff was as you would expect. Nice and courteous Can’t say I will be back.
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Adrian for the review and the feedback. We apologize for any inconvenience this had been to you on your recent stay. The mentioned concerns and issues were brought up to the attention of Management, Housekeeping and Maintenance departments. We are planning on renovations as well and we do hope that next time you stay with us we can meet up with your expectations.

2/10 – Terrible

Tony

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
Business Trip, room carpet was filthy, sticky in a lot of areas, no soap in room, one face cloth for two people, air conditioning didn’t work and room service didn’t come for second night so we had to request service. The room only had a stand up shower vs a tub which should have been told up front.
Séjour de 2 nuits en avril 2024
Guest Services a répondu le 28 avr. 2024
Thank you, Tony, for the feedback. We do apologize for the inconvenience you experienced on your recent stay with us. We can leave a note on your profile that you would prefer rooms with a bathtub vs stand up shower. The housekeeping service is upon request. We wish we knew that there was an issue with your AC, and we could have sent the maintenance to get it fixed for you. We apologize again for the inconvenience, and we look forward to seeing you again.

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Nick for the great review. We really appreciate it and we are looking forward to your next stay with us.

4/10 – Médiocre

Bryce

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Overall it’s not the worst but when me and my fiance checked in I was told breakfast was included in my stay when we went to go have our breakfast the next morning we we’re then informed that Breakfast wasn’t included so there would be an extra charge, this is not a big deal however to be told one thing seems to me that there was a lack of communication between the managers and the resr of the staff
Séjour de 1 nuit en avril 2024
Guest Services a répondu le 24 avr. 2024
Thank you Bryce for your review and feedback. We apologize if there was any miscommunication. Breakfast buffet is available daily but unfortunately it is not included in the room rate. We apologize again and we look forward to seeing you again.