Hall

Best Western Cedar Park Inn – Avis

2.5 out of 5
Best Western Cedar Park Inn
5116 Gateway Blvd, Edmonton, AB

Avis

7,2

Bien

Note de 10 – Excellent, d’après 349 avis sur 1145." "
Note de 8 – Bien, d’après 336 avis sur 1145." "
Note de 6 – Acceptable, d’après 199 avis sur 1145." "
Note de 4 – Médiocre, d’après 126 avis sur 1145." "
Note de 2 – Terrible, d’après 135 avis sur 1145." "

7,6/10

Propreté

7,6/10

Service et personnel

6,8/10

Commodités

7,0/10

État et installations de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Revelien

Séjour de 7 nuits en décembre 2023
rb a répondu le 26 janv. 2024
Thank you.

10/10 – Excellent

Denis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
rb a répondu le 18 oct. 2023
Thank you.

8/10 – Bien

Martine

Points forts : Propreté, état et installations de l’hébergement
Pour une nuit en transit c'est ok.
Séjour de 1 nuit en juillet 2023
rb a répondu le 26 juill. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 – Acceptable

Marc-Antoine

Voyage de couple
Points forts : Service et personnel, commodités
C'était confortable et bien globalement, la seule chose était l'odeur d'humidité dans notre chambre peu accueillante. Sinon le reste était bien !
Séjour de 1 nuit en juillet 2022
rb a répondu le 18 août 2022
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Robin Bajwa Operations Manager Best Western Cedar Park Inn

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2022

8/10 – Bien

Sabrina

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Reception guy was frendly and polite. The room was spacious but dusty. I have allergy so I had to open the windows to have a fresh breeze. But overall it was a nice stay. Area is surronded by restaurants and safe. Not too noisy.
Séjour de 2 nuits en janvier 2022
Robin a répondu le 5 févr. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Robin Bajwa Front Office Manager Best Western Cedar Park Inn

8/10 – Bien

Josee

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A proximité de tout. En face il y a un safeway, liquor store, restaurants a l'intérieur
Séjour de 1 nuit en septembre 2021
General Manager a répondu le 6 sept. 2021
Thank you for staying with us. We try our best to provide you the most comfortable stay. Your feedback is especially important to us. We hope to serve you even better soon! Stay Healthy!

10/10 – Excellent

Marlon

Points forts : Service et personnel
Good
Séjour de 2 nuits en mai 2024

8/10 – Bien

Gorden

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en février 2024

8/10 – Bien

Gorden

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was ok.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Brian

Voyage en famille
Points forts : Commodités
Limited breakfast selection.
Séjour de 5 nuits en mai 2024
rb a répondu le 22 mai 2024
Dear Brian,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Kathleen, BONNYVILLE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There's a few restaurants behind the hotel. Quite noisy though during the day because it's on the main road.
Séjour de 2 nuits en mai 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 – Acceptable

Ann

Points forts : Propreté
Points faibles : État et installations de l’hébergement
The property was very clean and the room was comfortable, but when we arrived two of the three elevators didn't work and when we checked out all three elevators were not working. Our room was in the fourth floor and there was no hotel staff to help us carry out luggage down 4 flights of stairs. I have a heart condition and cannot walk up 4 flights and certainly cannot carry heavy luggage down again. This is unacceptable. Will not book at this hotel again.
Séjour de 2 nuits en mai 2024
rb a répondu le 22 mai 2024
Dear AnnThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay. Front desk people were amazing and helpful and friendly.
Séjour de 2 nuits en avril 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All the Front Desk people were so amazing. Convenient spot for shopping and breakfast was good.
Séjour de 1 nuit en mai 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Allan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are friendly and helpful. Would recommend
Séjour de 4 nuits en mai 2024
rb a répondu le 14 mai 2024
Dear AllanThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Nataliia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good breakfast, lobby, nice clean and comfortable room, good washroom. I would recommend visiting there.
Séjour de 1 nuit en mai 2024
rb a répondu le 14 mai 2024
Dear NataliiaThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Brock

Voyage en famille avec de jeunes enfants
Points forts : Commodités
The breakfast was terrible. Also, the area around the outside had broken glass in the rocks.
Séjour de 2 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear Brock,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Garnet

Points forts : Commodités
Close to everything
Séjour de 2 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear GarnetThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Sean

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear SeanThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Nedia, Calgary

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly Staff
Séjour de 5 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear NediaThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Judy

Clean room, nice check in service, good on site restaurant - let us use our breakfast coupon even though we were past the breakfast hours. A really good breakfast!
Séjour de 1 nuit en avril 2024
rb a répondu le 13 mai 2024
Dear JudyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Renato

Voyage de couple
Everything is excellent especially their front desks
Séjour de 2 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear RenatoThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Tanweer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
rb a répondu le 13 mai 2024
Dear TanweerThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Elaine

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great except for the complementary breakfast which could have better options for bread choices.
Séjour de 4 nuits en mai 2024
rb a répondu le 13 mai 2024
Dear ElaineThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Mari

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
rb a répondu le 13 mai 2024
Dear MariThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Gerald

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
High traffic area kind of tough for getting in and out is all other then that it was great.
Séjour de 1 nuit en mai 2024
rb a répondu le 9 mai 2024
Dear GeraldThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

2/10 – Terrible

Gary

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms had hair and dirt. Asked for a new room they said no. Checked out early. The wouldn’t refund me for the days I wasn’t going to be there. Would never go back.
Séjour de 2 nuits en mai 2024
rb a répondu le 9 mai 2024
Dear Gary,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Nelson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like the cleanliness of the hotel room and quietness of the floor where we checked-in. What i didn’t like is the smell of the carpet. The carpet is outdated and with smell, but we did not bother at all. Also, i was expecting a buffet breakfast, but it wasn’t. You will choose your breakfast from the menu.
Séjour de 2 nuits en avril 2024
rb a répondu le 9 mai 2024
Dear NelsonThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

John

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service and location
Séjour de 1 nuit en mai 2024
rb a répondu le 7 mai 2024
Dear JohnThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 – Acceptable

kim

Séjour de 2 nuits en avril 2024

2/10 – Terrible

Larry

Séjour de 2 nuits en avril 2024
rb a répondu le 22 mai 2024
Dear LarryThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Kenneth

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had a wonderful 3-night stay in April 2024.
Séjour de 3 nuits en avril 2024
rb a répondu le 7 mai 2024
Dear KennethThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Mikko

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
rb a répondu le 7 mai 2024
Dear MikkoThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Shvonne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best Western Hotels never let me down. They are clean, the staff is always wonderful, and they ensure their guests are safe. Parking is tight at this location.
Séjour de 2 nuits en avril 2024
rb a répondu le 29 avr. 2024
Dear Shvonne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Aaron

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
rb a répondu le 30 avr. 2024
Thank you.

8/10 – Bien

Alicia

Voyage en famille
Points forts : Propreté, service et personnel
Nice hotel. Staff were friendly. Checking in took a bit longer. A homeless man came in on Friday night and was trying to sleep in the stairwell. It was very hard to find parking in the evenings. Make sure you lock your vehicle!
Séjour de 2 nuits en avril 2024
rb a répondu le 29 avr. 2024
Dear Alicia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Chloe

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was amazing, lobby was nice and clean. Would definitely book again!
Séjour de 1 nuit en avril 2024
rb a répondu le 29 avr. 2024
Dear Chloe,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Sarah

Séjour de 1 nuit en avril 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Denise

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
rb a répondu le 29 avr. 2024
Dear Denise,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 – Acceptable

Tanya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really like how the hotel is very private, need room key in order to use the elevator, as well as even the staires to enter the hallways to the individual room area. .
Séjour de 1 nuit en avril 2024
rb a répondu le 29 avr. 2024
Dear Tanya,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

Arwen

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The fitness space could use some upkeepband updating but the hitel was clean, quiet and comfortable. My bed was great
Séjour de 2 nuits en avril 2024
rb a répondu le 29 avr. 2024
Dear Arwen,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Brenda

Séjour de 1 nuit en avril 2024
rb a répondu le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Beth

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
We liked Best Western Cedar Park Inn
Séjour de 1 nuit en avril 2024
rb a répondu le 29 avr. 2024
Dear Beth,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 – Bien

JANE

Voyage de couple
Points forts : État et installations de l’hébergement
The hotel was nice and it was an ok breakfast that was included. The only issue we had was our room was very warm and there was no ac or it wasn’t working so we didn’t sleep very well. We were very late checking in so we just wanted to go to bed.
Séjour de 1 nuit en avril 2024
rb a répondu le 29 avr. 2024
Dear Jane,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 – Médiocre

Lynne

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
sink plugged, burnt out lights...very dated and felt sketchy
Séjour de 1 nuit en avril 2024
rb a répondu le 24 avr. 2024
Dear LynneThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Robin a répondu le 24 avr. 2024
Dear Lisa, Thank you very much for your review. We hope to see you again soon. Sincerely

8/10 – Bien

Nick

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
The staff was amazing, I believe her name was Anna, She was very nice and knowledgeable. The only Negative was I called a week ago when I booked the room and was told by the front desk attendant I could use a debit card to put a damage deposit on the room only to find out I needed to use cash. Lucky they have 2 atms on site, but a charge to use. Other then that checking in was wonderful experience
Séjour de 1 nuit en avril 2024
rb a répondu le 23 avr. 2024
Dear NickThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 – Acceptable

Rejean

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Lack of pool options for the kids should be noted. Also no hot tub. Also the weekends when it is busy needs to be Buffett style in the restaurant. Having to wait to be served by an understaffed restaurant with 3 young kids was not ideal.
Séjour de 5 nuits en mars 2024
rb a répondu le 22 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn