10/10 Excellent
Pamela
Jun 5, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I was nervous as they indicate they are a one star facility, but they blew my expectations out of the water.
They were responsive to my questions before I arrived, and provided excellent instructions on how to get to and in the hotel. There may not be someone there but they make it super convenient to self serve. When you do meet the staff - They are friendly, helpful, welcoming.
There is no elevator, the stairway is narrow and was a bit strenuous to get my checked bag up. Could not carry both checked and carry on at the same time because of size of stairs but it was fine.
Welcomed with complimentary still, sparking water, Prosecco, and some cookies. The room was well decorated Venetian style, and very clean. No English speaking channels on tv but it’s expected. Shampoo was individual packets, I didn’t use them. They had hair dryer, electric kettle, qtips, mini fridge, wardrobe, clean towels, awesome AC, but lacking on ventilation, if I didn’t have AC on it didn’t feel like there was much airflow in the room so I had to keep it on to not feel stuffy. Open windows let in pests otherwise it would’ve been another option.
Location was perfect. 5 min from water bus, 7 min walk to other side of island to go to Murano or bus to airport. If you take a private water taxi, it’s right on the canal so you’d get door service. Lots and lots of restaurants and shops right at the doorstep, but also within very short distances of the hotel.
Highly recommend.
Pamela
Stayed 2 nights in May 2024