University of Waterloo Tours and Activities

Beautiful hotel with well appointed rooms. Staff was friendly and helpful

This was the best hotel. I've stayed at several other Hyatt properties and this staff was the most accommodating, the most helpful, and the most eager. Truly, the greatest experience during my time at Hyatt Park.

Pro: -This property is in a great location near a lot of amenities… the subway, groceries, LCBO to name a few. -The apartment looked clean and was well equipped with a good layout. -Nice looking decor. -good supply of towels -The key fob was convenient. -parking easy and cheap…$7 for overnight to 10am Cons: -the unit lock box was hard to find until I did a close up of the box picture and saw the approximate location. -you find out about the damage deposit after you do the non refundable booking. This refundable charge should be stated upfront. -the advertising states Netflix is included but it is not. IF you have an account already, you can sign in to your account. It should advertised as available IF you have an account. . -Finally the living room sofa looks cute but is so uncomfortable it is impossible to sit/ lie on. It is a miserable sit. The chair is not much better. The owner really needs to replace these two items for more comfortable furniture for the price of the rental. Any big guy could never sit comfortably or for long in either of those pieces of furniture.