6/10 Okay
Laura F
Travelled with family
Jun 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and well kept; it was our second time staying. Check in was ok but they really push the "presentation" so they can try to pressure you into the time share pitch which we do not like at all. They don't take no well and it almost gets to the point of them arguing with you. We've done it before, aren't interested, etc. They always say 75 minutes but at every resort we've been to it's 3-4 hours (including here - we did it our last trip). They get you by offering free or low price spa, jet skis, etc. The discounts are good but the speels are high pressure. Loved our room and the view. It was a nice time to go because the resort was probably at most half full. Service at the pool along with pool food and drinks are great. Steakhouse was not good at all. We ate there twice and nobody in our party of 6 liked their meals either time. It makes it worse that it takes 2.5-3 hours as service is terribly slow. Last time we stayed (4-6 years ago) it was delicious & didn't take forever. Room service food was good but took up to 2 hours to get it, Japanese restaurant next door was good too. We didn't care for any of the other places so we were limited on options daily and after a week it can get old.
We enjoyed the pool and beach and may be back some day.
Laura F
Stayed 8 nights in May 2024