Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews of Howard Johnson Plaza by Wyndham by the Falls Niagara Falls

3.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 1445 out of 3293 reviews" "
Rating 8 - Good. 1104 out of 3293 reviews" "
Rating 6 - Okay. 429 out of 3293 reviews" "
Rating 4 - Poor. 157 out of 3293 reviews" "
Rating 2 - Terrible. 158 out of 3293 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great, friendly and easy
Stayed 1 night in May 2024
Response from Guest Services on May 12, 2024
We're overjoyed to hear that your check-in experience was such a positive one! Creating a welcoming and hassle-free experience for our guests is what we strive for at the Howard Johnson Plaza by Wyndham by the Falls. Your satisfaction is our ultimate goal, and we're here to ensure your time with us is nothing short of fantastic!

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, walking distance to attractions near by, hotel room clean and nice, love the decor setup, very happy with our stay.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
We're absolutely thrilled to hear about your experience with us at the Howard Johnson Plaza by Wyndham by the Falls! We're all about creating those memorable moments for our guests, and it's fantastic to know we hit the mark with you. Whether it was exploring nearby attractions or simply enjoying the ambiance of our decor, we're glad you found joy in every aspect of your stay. Thank you for choosing us, and we can't wait to welcome you back for another round of wonderful memories!

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, walking distance to all fun things. Definitely work stay there again.
Stayed 2 nights in May 2024
Response from Guest Services on May 11, 2024
We're grateful for your feedback! It's wonderful to hear that you enjoyed your time with us at the Howard Johnson Plaza by Wyndham by the Falls. Our team strives to provide a memorable experience for all our guests, and we're thrilled that you would consider staying again. We look forward to welcoming you back soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful convenience to public transportation
Stayed 3 nights in May 2024
Response from Guest Services on May 12, 2024
Your words fill us with gratitude! It's truly heartening to know that our team's warmth and assistance left a lasting impression. Being close to public transport definitely adds a layer of ease to your explorations, and we're thrilled you found it seamless. We eagerly await your return for another memorable stay at the Howard Johnson Plaza by Wyndham by the Falls! Wishing you safe and joyful travels ahead!

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 10, 2024
We greatly value your feedback. Your insights are truly appreciated, and we look forward to the opportunity to exceed your expectations on your next visit!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean with friendly staff. Great location for walking to restaurants, attractions and shops at nearby Clifton Hill. Would definitely go back again.
Stayed 3 nights in May 2024
Response from Guest Services on May 10, 2024
Thanks a ton for sharing your thoughts! It’s awesome to hear you had a stellar time at the Howard Johnson Plaza by Wyndham by the Falls. Cleanliness is definitely a priority for us, so we’re thrilled you noticed and appreciated it. Our team aims to make your stay as warm and welcoming as possible. We look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and conveniently located close to all attractions.
Stayed 2 nights in Apr 2024
Response from Guest Services on May 6, 2024
We truly appreciate your positive feedback! Providing a comfortable experience for our guests is our utmost priority, and we're thrilled that we succeeded during your visit. We look forward to the opportunity to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls in the future.

10/10 Excellent

Prabhdeep

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Guest Services on May 6, 2024
Thank you for taking the time to leave a review. We're ecstatic to hear you had a great time at the Howard Johnson Plaza by Wyndham by the Falls! Your feedback means a lot to us. Can't wait to welcome you again.

8/10 Good

Sherryl

Travelled with partner
Liked: Amenities
Just didn’t have complimentary breakfast! Otherwise very good!
Stayed 3 nights in May 2024
Response from Guest Services on May 4, 2024
Your rating is truly appreciated! We strive for excellence in everything we do, and your feedback is instrumental in helping us achieve that goal. While we don't offer breakfast in the hotel, we hope you enjoyed the convenience of having Denny's restaurant on-site. We look forward to welcoming you back for another memorable stay.

8/10 Good

james thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony
Stayed 3 nights in Apr 2024
Response from Guest Services on May 4, 2024
We're delighted to know that you had a great stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback inspires us to strive for excellence and ensures that we continue to exceed your expectations in the future. We look forward to welcoming you back soon.

6/10 Okay

Alan, Ottawa

Travelled with family
Liked: Cleanliness, staff & service
Great location just be prepared to pay. Beds were ok, room was a decent size but dated, definitely need a batter cable package. Hotel is dated but everything is within walking distance.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! No complaints
Stayed 2 nights in Apr 2024
Response from Guest Services on May 3, 2024
We're absolutely over the moon to get your perfect score! Your happiness is what drives us, and we feel truly honored that you had such an amazing time with us. Your feedback fuels our desire to get even better and guarantees that your next visit at the Howard Johnson Plaza by Wyndham by the Falls will be even more unforgettable.

4/10 Poor

Lakhvir

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was not helpful during checkinz
Stayed 1 night in Apr 2024
Response from Guest Services on May 3, 2024
We are sorry to learn about your check-in experience and apologize for any inconvenience it may have caused. Please know that ensuring our guests' comfort and satisfaction is our top priority. Due to ongoing renovations, we were unable to accommodate your request for the highest floor. Your feedback is valuable to us as we strive to enhance our services, and we would appreciate the chance to surpass your expectations during your next visit.

8/10 Good

Muskan

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest services on May 3, 2024
Your rating speaks volumes about our dedication to excellence. We're thrilled you enjoyed your stay and can't wait to welcome you back for more memorable moments!

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
We appreciate you taking the time to share your thoughts! It's awesome to know our team went above and beyond to ensure you had a fantastic stay. We can't wait to have you back at the Howard Johnson Plaza by Wyndham by the Falls for more unforgettable moments!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and comfy the pool is beautiful and warm will definitely stay there again
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 29, 2024
Thank you immensely for your top-notch rating! Your appreciation for our pristine accommodations and cozy atmosphere truly makes us happy. We eagerly await the chance to welcome you again, promising another memorable and comfortable stay at the Howard Johnson Plaza by Wyndham by the Falls!

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 5, 2024
Thank you for sharing your rating with us. Your input is invaluable as we strive to provide exceptional experiences for all our guests. We eagerly anticipate the opportunity to surpass your expectations on your next visit at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 28, 2024
Thank you so much for your kind words! We're thrilled you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. We strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable experience!

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and hope to welcome you back for a better stay in the future!

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The manager upgraded us to the best room. Ill be coming back
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 29, 2024
Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with us and that our efforts to make your stay memorable were appreciated. We look forward to the pleasure of welcoming you again soon at the Howard Johnson Plaza by Wyndham by the Falls for another fantastic stay!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very affordable. They have upgraded the rooms and there is a second elevator around back to avoid long waits. The building itself is old but HoJo and the staff are doing great with what they have to work with. They could upgrade the TV’s though.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 26, 2024
Thank you for your valuable feedback! We're thrilled to hear you enjoyed your stay and appreciated our recent room upgrades at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure a comfortable experience for all guests. We hope to welcome you back soon for another great stay!

10/10 Excellent

arman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls! We're delighted to hear that we more than met your expectations. We look forward to welcoming you back soon!

10/10 Excellent

Thi Phuong, BRAMPTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 26, 2024
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback motivates us to provide exceptional services. We look forward to welcoming you back for another amazing stay!

10/10 Excellent

Nastassia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to stay at, just a short walk away from main attractions so not as loud or busy but very convenient, would stay here again!
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 26, 2024
Thank you for your glowing review! We're so happy to hear that you found our location to be both peaceful and convenient. We appreciate you acknowledging our prime location that is close to the main attractions without the hustle and bustle. We look forward to welcoming you back for another enjoyable stay at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we're thrilled that you had a fantastic experience with us. Thank you for your positive feedback, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls for another excellent stay in the future!

10/10 Excellent

Liz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and large size of rooms. Pillow were comfy too. Didn’t like that parking was not included and check-in is so late. The charge for an early check-in and only offer a late checkout of half hour .
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for sharing your experience with us. We are glad you had a wonderful time enjoying the hotel amenities and the rooms. Regarding the check-in and check-out times, please note that these are industry-standard practices aimed at ensuring the smooth operation of our hotel. As for the parking fee, it helps us maintain and secure parking spaces for our guests in a busy area like ours. Your feedback is invaluable, and we're committed to continually enhancing your experience.

10/10 Excellent

Franca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was to our liking. Like i always suggest with my reviews, you should include enough toiletries, like shampoos for the number of people staying in the room.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
We're delighted to hear that everything met your expectations during your stay at the Howard Johnson Plaza by Wyndham by the Falls! Your suggestion is noted. Please remember that our staff is available around the clock to assist with any requests, including providing additional items like toiletries upon request. We can't wait to welcome you back for another wonderful stay!

2/10 Terrible

stephane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for taking the time to share your feedback. Your satisfaction is important to us, and we'd like to learn more about your stay to address any concerns you may have had. Please feel free to reach out to us directly so we can discuss your experience further.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent renovations make the hotel brighter. You can smell the new carpets. Location is great for walking to Clifton Hill and the Falls. Staff is very personable and helpful!
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled you noticed the recent renovations. We are glad that our convenient location near Clifton Hill and the Falls enhanced your experience, and our friendly, helpful staff was able to make your stay memorable. We look forward to welcoming you again soon!

4/10 Poor

Christopher

Travelled with family
Disliked: Staff & service
Room was decent fairly clean and good enough for a short stay. Pool and hot tub was nice, location was good short walk to Clifton hill and the falls. Staff could be better, they charged me twice for my room and hotel parking was extremely overpriced for a regular weekday. The hotels water was cut off and we were told to use the washrooms at the Denny’s next door really inconvenient. For the price there’s definitely better I don’t think I’ll be back here again at this property.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for sharing your feedback with us. After looking into the matter, we found no duplicate charges on your credit card. We understand your concern about the parking fee, and we want to assure you that it's crucial for maintaining safety and accessibility, even on weekdays. We sincerely apologize for the inconvenience caused by the water shut-off, which was necessary for essential repairs. Your comfort and satisfaction are our top priorities, and we would be grateful for the opportunity to make things right during your next stay with us.

8/10 Good

Georgie

Travelled with partner
Great place to stay, just pretty loud as I believe they were doing renovations
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for your stay and feedback! We're glad you found our hotel to be a great choice. We always aim to enhance our property to better serve our guests, and we appreciate your understanding during this process. Our renovations, as mentioned on our website, are scheduled from 9 am to 4 pm to minimize disruption. We'd love the opportunity to welcome you again for a quieter and more enjoyable experience.

8/10 Good

Nicole

Stayed 6 nights in Apr 2024
Response from Guest Services on May 10, 2024
We greatly appreciate your review! We're always here to ensure you have a great time, so please don't hesitate to let us know how we can make your next visit even more enjoyable. Looking forward to welcoming you back soon!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room ,friendly staff, great location, good security
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear you enjoyed your stay with us! Providing clean rooms, friendly service, and a secure environment are our top priorities. We're glad our location also suited your needs. Thank you for your kind words, and we hope to welcome you back soon for another great experience.

10/10 Excellent

Kaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this Howard Johnson and would recommend it for anyone trying to stay close to Niagara Falls. The staff were very helpful and accommodating. Our room was clean and comfortable. The bathroom was a little on the smaller side, but our room had a large whirlpool tub that more than made up for that. We also enjoyed the indoor pool. The handle on the pool shower was broken, that was the only facility issue that we noticed during our stay. Otherwise, it was a nice place, we liked how close it was to the Falls and Clifton Hill, and would stay here again.
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. Our team strives to provide helpful and accommodating service to all guests. We're glad you found your room clean and comfortable, and we appreciate your feedback regarding the bathroom amenities. Our Jacuzzi rooms come with standing showers, while most of our standard rooms feature a bath tub and shower combination for added convenience. Regarding the pool shower, there is actually supposed to be no handle as it operates as a push door. We're pleased you enjoyed our indoor pool and our convenient location. We look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff and very clean property close to everything in Niagara Falls. We visited for the solar eclipse and expected chaos but had an easy check-in, plenty of parking and a quiet hotel at night. We chose a room with a jetted tub and I am the person who brings jet cleaner with me to make sure it was clean but there was no need - it was incredibly clean!
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us at the Howard Johnson Plaza by Wyndham by the Falls during the solar eclipse. Providing a clean and welcoming environment is a top priority, and we're delighted that our staff could make your experience memorable. We hope to welcome you back again soon for another relaxing getaway!

6/10 Okay

Brett

Travelled with partner
The property is in convenient location but I think its higher priced than it should be also for say the bathroom shower maybe a bit larger and not that im there to watch tv make sure the cable is working properly.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
We appreciate your valuable feedback regarding our pricing and amenities. Our team is available round the clock to assist with any concerns you may have during your stay. Please understand that our satellite television service can occasionally encounter interruptions beyond our control. We apologise for any inconvenience this might have caused. Your understanding and patience are greatly appreciated as we strive to ensure a comfortable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 Excellent

Dani

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
We're delighted to have met your expectations! Thank you for choosing to stay with us!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Your satisfaction is our top priority! We're so grateful for your positive review! Looking forward to your next visit.

6/10 Okay

Jean

Travelled with family
Disliked: Staff & service
Location was the only thing i liked about this property. Very close to Clifton Hill.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for sharing your feedback! We're delighted to hear that you appreciated our prime location. We strive to offer not just convenience but also exceptional service and comfort to all our guests. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure your stay exceeds expectations in every aspect.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Every staffer was kind and welcoming.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're so glad to hear that our team made your stay special! Providing warm and welcoming service is our top priority, and we're delighted that every staffer you encountered was kind. Thank you for recognizing their efforts, and we can't wait to welcome you back for another fantastic experience

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, pool area was amazing, staff was friendly, and within walking distance to everything. Only complaint was the blankets on the bed, they were very thin, could just be a preference, but I prefer a comforter.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. We're pleased to know you found our hotel tidy, with a fantastic pool area, and our team accommodating! We understand personal preferences vary, and we apologize if they didn't meet your expectations. Just know, we do have extra blankets available upon request to ensure your comfort. We look forward to the chance to host you again soon.

8/10 Good

Alvina

Travelled with family
Liked: Cleanliness, staff & service, amenities
A reasonable choice for budget accommodations. We came to see the 2024 eclipse and hotels were charging really high rates. The location was excellent for walking to the falls and plenty of restaurants nearby. Parking is an extra $20/day. The room was clean though a slight strange smell throughout the hotel. They only clean after 2 nights but are happy to provide refill of toiletries or towels as needed. The front desk and staff are nice. On a side note, the Denny’s next door was excellent. There’s also a Baskin Robbins attached but we didn’t go there for this trip.
Response from Guest Services on Apr 23, 2024
Thank you for choosing to stay with us during the 2024 eclipse! We're thrilled to hear that our location made your visit to the falls enjoyable. Our team strives to provide friendly service, so we're delighted you found them welcoming. We appreciate your feedback and look forward to welcoming you back for another great stay.

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for your rating and choosing to stay here at the Howard Johnson Plaza by Wyndham by the Falls! We're committed to continually improving our service based on your input. If you have any further thoughts or suggestions, we're all ears!

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for sharing your experience with us. We take all feedback seriously and are dedicated to addressing any concerns you may have. If there's anything specific you'd like us to look into or improve upon, please don't hesitate to let us know.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra to upgrade to a balcony room, and the view from the 6th floor was incredible! The room itself was clean, comfortable, and quiet. This was one of the best hotel stays I have ever had.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your recent stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure that each guest has a memorable experience, and it's wonderful to know that you found your balcony room on the 6th floor to be both comfortable and offered a stunning view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay soon!

10/10 Excellent

Cristiane

Travelled with family
Liked: Cleanliness, staff & service
It is excellent location
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on Apr 8, 2024
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making your travels as smooth as possible." Thank you for sharing about your experience with us at Howard Johnson Plaza by Wyndham.

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick stay. No hassle. Comfy bed. Lots of food around. Late night especially
Response from Guest Services on Apr 23, 2024
We're thrilled to hear you had a fantastic stay here at the Howard Johnson Plaza by Wyndham by the Falls! It's great to know you found our beds cozy and enjoyed the variety of food options nearby. Can't wait to have you back for another hassle-free visit!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and well maintained clean property. Mattress was amazing lol
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on Apr 8, 2024
We're delighted you found our hotel welcoming and comfortable. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for sharing your experience at the Howard Johnson Plaza. Best Regards

8/10 Good

Cherniavski

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
It's wonderful to hear that you had a great experience at our hotel. We appreciate your support and look forward to welcoming you back soon!

6/10 Okay

Bren

Travelled with partner
Liked: Cleanliness
When we got there we were on the 7th floor and there's only one hotel elevator that goes to 7th floor. They were moving plywood up on the service elevator that serves a 7th floor and we were told that we had to take the stairs. The elevator at that point was not in use. Not great customer service
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Thank you for your feedback. We apologize for any inconvenience when you arrived early, despite our efforts to accommodate you 2 hours before the standard check-in time. We're committed to making improvements based on your experience. Your feedback is invaluable, and we're committed to making your next stay even better. Looking forward to exceeding your expectations in the future!