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Reviews of Howard Johnson by Wyndham Niagara Falls

2 out of 5
Howard Johnson by Wyndham Niagara Falls
8100 Lundy's Lane, Niagara Falls, ON

Reviews

5.6
Rating 10 - Excellent. 154 out of 1008 reviews" "
Rating 8 - Good. 190 out of 1008 reviews" "
Rating 6 - Okay. 214 out of 1008 reviews" "
Rating 4 - Poor. 170 out of 1008 reviews" "
Rating 2 - Terrible. 280 out of 1008 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Aleisha

Disliked: Property conditions & facilities
Good enough for the price. Room is definitely in desperate need of updates and repairs, but everything functioned properly. The lock on the door seemed a little flimsy, lock upgrades are needed.
Stayed 2 nights in May 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Good water pressure nice n hot. Clean sheets n towels. Washroom fixtures a bit dated but overall great value for the price.
Stayed 1 night in May 2024

2/10 Terrible

Gyan

Business traveller
The front desk guy was not welcoming and acted rude
Stayed 1 night in May 2024

2/10 Terrible

Alberto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made reservation for three days. Old stood there for one.
Stayed 3 nights in May 2024

10/10 Excellent

Kinga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was a simple place to stay and easy to book and check-in. The owner is very friendly and accommodating.
Stayed 1 night in May 2024

2/10 Terrible

Nina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this hotel was disgusting all of the sheets looked unwashed and every single tile in the bathroom was cracked. The owner kept harassing me to leave him a good review when we were leaving and he was nice but he notified us of an extra $10 charge for parking which was not written anywhere. I would recommend staying anywhere else.
Stayed 1 night in May 2024

2/10 Terrible

Usman

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room smelt of mold, ended up giving me a reaction and coughed all night. washroom not properly cleaned before our checkin, there were hair in the tub and on the toilet. Wont be coming here again
Stayed 2 nights in May 2024

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, friendly staff and good breakfast
Stayed 2 nights in May 2024

2/10 Terrible

Pavan kalyan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator not working properly Can't connect TV with wifi Had to use personal hotspot from phone
Stayed 1 night in May 2024

10/10 Excellent

Tashmid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is at a great price for people visiting Niagara Falls. The dine in option is excellent
Stayed 1 night in May 2024

10/10 Excellent

Cu?ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place!
Stayed 2 nights in May 2024

2/10 Terrible

Zakaria

Disliked: Staff & service
Not clean and smoking cigarettes every where , bad smell and rude staff
Stayed 2 nights in May 2024

10/10 Excellent

Gauthaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking $10
Stayed 1 night in May 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 3 nights in Apr 2024

2/10 Terrible

Allan, Ottawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location looks and functions very-very tired. It needs a huge amount of upgrades/updates and repairs. We check-in to this place last May 5, 2024 as this place came on top of my expedia search. My mistake I did not read the customer reviews, thus, I took the chance. Upon entry in the reception area, the smell of their kitchen (Indian kitchen) is so strong and thought that the smell will stick to my clothing. That first impression became a FAIL to me. Our room was also a FAIL because of a lot of observations. The tissue holder and hair dryer rack from the bathroom fell when use. The sink and bathroom heater are rusty. Bathroom door knob and door strike plate jamb are all broken, room A/C is so loud. There is no fridge so you have to bring your own cooler. The bed and its sheets and pillows are acceptable. The included 32" TV only have a few clear stations while rest of the other TV stations are unwatchable. The FREE breakfast fell very-very short of my expectation. You will only get bread, some condiments, cereals, milk, banana, no any kind of meat protein or some boiled egg is included. I paid ca$169.15 where I have to pay an extra $10.00 as overnight parking fee. Upon check out, I was told by the reception that I can get a ca$10 discount/refund if I post a 5 star review at expedia and google, WTH, I did not comply to their request....Never again at this place. Just to other places where it is safer and comfortable. This place is like a GHETTO...
Stayed 1 night in May 2024

2/10 Terrible

Srinivasa Reddy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When u go with family and non smoking then don’t go
Stayed 1 night in May 2024

2/10 Terrible

houston

I didnt even stay
Stayed 2 nights in May 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for work week commute
Stayed 4 nights in Apr 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Traffic on the street
Stayed 1 night in May 2024

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Richard

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and supportive, and it's close to all the attractions. Rooms had a musty smell, and motel seems to attract a sketchy crowd. The other side had hobo breaks-ins and were under the influence of something and banging and knocking on neighbor's windows and doors.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for your money, can’t be beat. Staff is amazing and the rooms are clean and very comfortable
Stayed 1 night in Apr 2024

2/10 Terrible

GLADYS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs to be renovated immediately.
Stayed 2 nights in Apr 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not very clean, parking lot was limited and you had to pay when it was hard to get a spot
Stayed 1 night in Apr 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Hemi was a gem of a person. Great stay!
Stayed 1 night in Apr 2024

2/10 Terrible

Jacqueline

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We were unable to stay at this hotel as the rooms had cockroaches and very dirty. Pictures and descriptions are very misleading. We ended up having to drive around looking for another hotel.
Stayed 1 night in Apr 2024

4/10 Poor

John

Bad area
Stayed 2 nights in Apr 2024

8/10 Good

Derek

Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service
The rooms were nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍😊
Stayed 1 night in Apr 2024

10/10 Excellent

Dhrumil

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

2/10 Terrible

Ghafur

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room we was in it was terrible full off hants 2 day later they changed our room that room was even worser full off Bed Bugs .My childrens Never want to Go Tp Hotel or mothel . I don't think I ever ever going to book with. Wyndham Johnson anymore ...
Stayed 3 nights in Apr 2024

2/10 Terrible

Odette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No fridge, no microwave, rusted old air conditioning, bright red bathtub insert, cant see if clean or not, rusted heater, dryer had to be replace. Place not lit very well. Mattresses too old and lumpy. Thank god I did not pay the full price.
Stayed 1 night in Apr 2024

10/10 Excellent

Julius

Liked: Cleanliness, amenities
Nice,quiet best for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Travelled with group
Customer service very friendly
Stayed 1 night in Apr 2024

2/10 Terrible

Audra Marie

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in fine. Property on outside is very run down. Went to my room after a 12 hour flight and the room conditions was as follows, ceiling tiles most of them extremely water damaged, the front door had raw pieces of wood drilled into the door frame, there was bugs crawling on the floor, up the walls in the bathroom, there’s a corner near the bed that is moldy and had a bug crawling in it. I turned around and checked out and went to a completely different hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Diljot Singh

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Apr 2024

2/10 Terrible

VIREN, Woodside

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is falling apart. Beds had hairs on them. Stains everywhere. Damaged interiors. Amateur repairs and patch up.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there’s more lighting in the room
Stayed 1 night in Apr 2024

4/10 Poor

Juan carlos, Toronto

Travelled with family
Disliked: Amenities
Bathroom is horrible they had leaking or they stull have from upper floors some where and there is a very strong smell of mold.
Stayed 1 night in Apr 2024

2/10 Terrible

simrandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Very low quality No microwave n no fridge in room Inconvenience
Stayed 1 night in Apr 2024
Response from Himanshu on Apr 6, 2024
Thanks for your response. Sorry for inconvience caused. We would like to inform you we have microwave in the common area/ front desk and have a cooler in the front for keeping your food. Mini Fridge can also be provided on request at front desk.

8/10 Good

Melanie

The heater came on and made a loud sound every 15 mins and kept us up.. also the light in the sink area kept going on and off on its own.. not great as well for a good sleep
Stayed 1 night in Apr 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice wish there was more options for breakfast since I don’t like waffles or muffins but other than that it’s good
Stayed 1 night in Mar 2024

10/10 Excellent

Deja

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Staff & service, amenities
I loved the location that the property was at. Close enough to the things you wanted to do without being on top of them so you have some separation. The only downfall for this property is that you can tell people live in this hotel full time so there were broken down carbs in the parking lot and people just standing around. Making it a little uneasy. Otherwise nice enough place.
Stayed 3 nights in Mar 2024

6/10 Okay

Alisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sahibjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Marcus

Business traveller
Disliked: Property conditions & facilities
Needs a new parking lot considering they charge extra for parking
Stayed 4 nights in Mar 2024

10/10 Excellent

Sahibjeet Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property would love to stay again