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Reviews of Falls Lodge by the Falls

2 out of 5
Falls Lodge by the Falls
6276 Main St, Niagara Falls, ON

Reviews

6.8
Rating 10 - Excellent. 220 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 227 out of 1001 reviews" "
Rating 4 - Poor. 146 out of 1001 reviews" "
Rating 2 - Terrible. 115 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hendrik, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thin ceilings meant we could hear the people in the floor above us making noise.
Stayed 4 nights in May 2024
Response from Falls lodge by the falls on May 23, 2024
Thank you so much for rating us 4/5.

10/10 Excellent

Faith

Travelled with partner
Absolutely loved the tv, and the way our room was so clean. Felt very comfortable.
Stayed 2 nights in May 2024
Response from Falls lodge by the falls on May 20, 2024
Thank you so much for your positive feedback.

8/10 Good

ashokkumar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Easy excess for Falls
Stayed 2 nights in May 2024
Response from Falls lodge by the falls on May 20, 2024
Thank you so much for rating us 4/5.

10/10 Excellent

bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good for for one night.
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 23, 2024
Thank you so much for your review.

2/10 Terrible

sd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bedbugs
Stayed 2 nights in May 2024

8/10 Good

Thirumaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all, not bad
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 17, 2024
thank you so much for your positive feedback.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay if you are on the budget. Close to all amenities and services nearby.
Stayed 2 nights in May 2024
Response from Falls lodge by the falls on May 16, 2024
Thank you so much Daniel for your review.

10/10 Excellent

Kiley

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are super soft, thats my favourite part lol such a peaceful sleep!
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 16, 2024
Thank you so much for rating us 5/5.

10/10 Excellent

Simranpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall it is good
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 12, 2024
Thank you so much Simranpreet for rating us 5/5.

2/10 Terrible

Kayla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They are scammers. The parking isnt free. I had to pay $30 for 2 days. Expedia says the deposit is $100, but when you check in, they told me i had to do $150. I asked other guests how much was their deposits, and 1 jamaican guy told me he paid $200 for a deposit and then a group of indians were in a huge room and payed $120 deposit. Save your money and go elsewhere. Also your not allowed to have visitors no longer than 30mins. I will NEVER go back to this location (oh and the parking lot isnt the best set up either)
Stayed 2 nights in May 2024

6/10 Okay

Samson

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Falls lodge by the falls on May 12, 2024
Thank you so much Samson for sharing your experience.

10/10 Excellent

Dumara

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Very affordable and clean…
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 6, 2024
Thank you so much for your positive feedback.

8/10 Good

Delara

Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 6, 2024
Thank you so much for rating us 4/5.

4/10 Poor

Himani

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Falls lodge by the falls on May 6, 2024
Thank you so much Himani, for sharing your experience with us. we would try our best to meet your expectations.

6/10 Okay

Rahul, Pune

Travelled with family, Travelled with family and small children
Liked: Staff & service
TV was not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Vismay

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Apr 2024
Response from Falls lodge by the falls on Apr 29, 2024
Thank you so much Vismay for your positive review.

2/10 Terrible

Harpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
hujhtbiurchuu
Stayed 1 night in Feb 2024

10/10 Excellent

SEJAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property. We loved our stay.
Stayed 1 night in Apr 2024
Response from Falls lodge by the falls on Apr 20, 2024
Thank you so much for your positive review.

10/10 Excellent

Barbara, Orillia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms were clean, price very reasonable. Fridge and microwave provided, which was also nice.
Stayed 1 night in Apr 2024
Response from Falls lodge by the falls on Apr 20, 2024
Thank you so much for rating us 5/5.

8/10 Good

Michel

Travelled with family
Rapport qualité prix très bien chambre très propre et confortable!
Stayed 3 nights in Apr 2024
Response from Falls lodge by the falls on Apr 15, 2024
Thank you so much for rating us 4/5.

4/10 Poor

Vindira

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room which we were first assigned was very grimy and floors were dirty, the sheets had pet hair as well. Eventually were assigned a better room that was much cleaner. The management could do better in the cleaning of rooms and have a quality control check before allowing the guests in. Won't be staying there again!
Stayed 2 nights in Apr 2024
Response from Falls lodge by the falls on Apr 15, 2024
Thank you for sharing this honest feedback. We apologize for not meeting your expectations. we would try our best to solve this problems . Hope you will give us another chance to work with you.

10/10 Excellent

Elvira

Stayed 1 night in Apr 2024

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, just a few blocks from the falls. Motel is in need of updates. Very rusty staircase, broken window in our room. Just two small pillows in a king bed. Noisy room where we could hear our neighbors fornicating late into the night. Mediocre breakfast with hardly any seating area. Worst of all, no cable tv provided, just the Roku channel. We couldn't watch any sports programming or even the news channels. I don't think I've ever stayed at a hotel without network tv coverage!
Stayed 3 nights in Apr 2024
Response from Falls lodge by the falls on Apr 14, 2024
Thank you so much for staying with us. We are truly sorry about the inconvenience and ensure you that it will not happen again. We hope you will give us another chance.

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were filthy and outdated. Water on bathroom floor, dirty curtains, dirty floor, dirty sink, caulking looked terrible, I actually don't have one nice thing to say about this hotel. I'd never go back!
Stayed 2 nights in Apr 2024
Response from Falls lodge by the falls on Apr 12, 2024
Thank you so much for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns.

8/10 Good

Kiran

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Niagara Falls and I needed a place to stay for a day. I highly recommend this hotel to both individuals and families. It’s a budget-friendly property that offers great value for the price.
Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

6/10 Okay

Advaith

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There were no blinds in the washroom, the parking lot was just behind the washroom and people could easily see inside. Moreover, the person who was in the reception didn’t notify us that the complimentary breakfast was from 8-10:30am. We checked out at 10:35am and still wasn’t served with the breakfast. Overall, average stay. Would rate 5.5/10.
Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance

8/10 Good

Arnel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

4/10 Poor

Alvin

Disliked: Property conditions & facilities
Bed was very uncomfortable. Went home with a backache
Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance

4/10 Poor

abhishek

Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance

10/10 Excellent

F. Dean

Travelled with partner
Proximity to the Falls and Casino
Stayed 1 night in Mar 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

10/10 Excellent

Luisana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was at walking distance from the hotel. For a last minute staycation was perfect.
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

6/10 Okay

Rosa Elizabeth

Liked: Amenities
Walking distance to restaurants and attractions
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We really appreciate your feedback. We look forward to working with you in future.

6/10 Okay

Edward

Travelled with family
The room we got seems to be newly renovated but still need couple of touch ups. The toilet seat and sink was flirty l had to wipe it down with Lysol wipes that we always carry along with us when we travel. For the nightly price of the hotel l can really complain and l know the owners are trying their best to make everyone stay pleasant as much as possible.
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

6/10 Okay

Gaspar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We really appreciate your feedback. We look forward to working with you in future.

8/10 Good

Jack

Travelled with group
Liked: Staff & service, property conditions & facilities
Parking sucked, not enough parking, particularly when you need to pay $15 dollars per night.
Stayed 3 nights in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

2/10 Terrible

Preetpal Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and they charge you extra everything. Hidden charges for parking. You have to drink water from washroom tap or pay extra for bottles.
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean nicely renovated, my only issue was no fitted sheet on the bed, only a flat sheet and no clean flat sheet between my body and the comforter on the bed.CLEAN FITTED AND FLAT SHEETS would make for a cleaner fresh feeling
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to falls.
Stayed 2 nights in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

6/10 Okay

Atul

service was good, and the price was fair.
Stayed 1 night in Dec 2023
Response from sam on Apr 6, 2024
Thank you for staying with us. We really appreciate your feedback. We look forward to working with you in future.

8/10 Good

Sahibjeet Singh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

10/10 Excellent

Gary

Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice warm serives
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.

10/10 Excellent

Tracey

Liked: Staff & service, property conditions & facilities
I liked that it was walkable to the main attractions. It should state that there will be a charge of $20.00 to park your vehicle for the night when booking.
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We really appreciate your feedback. We look forward to working with you in future.

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

6/10 Okay

Tolsie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room for big improvement
The place was under renovation so was not of the best at this time wet bathroom floor no heat in the bathroom no waste baste basket provide.
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

6/10 Okay

Debbie

Travelled with group
The room wasn’t very clean. Fridge doesn’t work either.
Stayed 1 night in Feb 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

2/10 Terrible

Julia

The furniture in the room was out dated.
Stayed 1 night in Jan 2024
Response from sam on Apr 6, 2024
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.

10/10 Excellent

Sukhjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sam on Apr 6, 2024
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.