Property grounds

Reviews of Guest House on the Mount

2 out of 5
Guest House on the Mount
1480 Richmond Street, 2nd Floor Ignatia Hall, London, ON

Reviews

7.6

Good

Rating 10 - Excellent. 172 out of 543 reviews" "
Rating 8 - Good. 198 out of 543 reviews" "
Rating 6 - Okay. 92 out of 543 reviews" "
Rating 4 - Poor. 43 out of 543 reviews" "
Rating 2 - Terrible. 38 out of 543 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tayebeh

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities for food storage, prep and cooking. Great value for the money.
Stayed 3 nights in May 2024
Response from Operations Manager on May 16, 2024
Dear Ken,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our facilities for food storage, preparation, and cooking to be accommodating to your needs. Providing our guests with convenient amenities is always a top priority, and we're glad to know that you found value in what we offer.Your satisfaction is important to us, and we're grateful for your recognition of our efforts. Should you find yourself in the area again, we'd be delighted to welcome you back for another enjoyable stay. If there's anything specific you'd like to see or any way we can further enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future!

10/10 Excellent

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in May 2024

8/10 Good

Carl lexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Operations Manager on Apr 30, 2024
Dear Carl,Thank you so much for choosing to stay with us and for taking the time to leave us your valuable feedback! We truly appreciate your support and are thrilled to hear that you had an enjoyable experience overall during your recent stay at our hotel.Receiving a rating of 4 out of 5 is fantastic, and we're delighted to know that you found our services and amenities to your satisfaction. At the same time, we're always looking for ways to improve and enhance our guests' experiences, so we'd be grateful if you could share any further details or suggestions on how we can elevate your experience to a perfect 5 out of 5 on your next visit. Your feedback is invaluable to us, and we take every comment seriously to ensure that we consistently meet and exceed our guests' expectations.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the near future!Warm regards,

8/10 Good

Heather

Liked: Cleanliness
It is surrounded by a beautiful property. Walkable to University hospital. Kitchen area available and dining. Clean and comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Travelled with family
Whenever I go to London that’s where I stay. Great price and comfy beds.
Stayed 1 night in Apr 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Robert

.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed the sisters.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early morning only had few hrs in trailer.everything was good

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s like an institution but very unique. Inexpensive and so close to the university hospital. No parking fees. The bed is comfortable and the bedding is great.
Stayed 2 nights in Feb 2024

8/10 Good

William

Liked: Staff & service
Great place to stay for price and location.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with the size of the room for our family. Great value ans quiet. We found the beds clean and comfortable! Check in and check out were friendly, helpful and kind. We will definitely stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while having a family member at the University Hospital. 10 minute walk .
Stayed 1 night in Jan 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
This is a nice quiet peaceful and inexpensive place to stay. It is a hostel so no frills but its clean and you can cook your own meals in the kitchen or enjoy the common livingroom. Close to hospitals if you are an out of towner needing a place to stay.
Stayed 2 nights in Jan 2024

8/10 Good

William

Stayed 1 night in Jan 2024

8/10 Good

Barb

Stayed 1 night in Jan 2024

8/10 Good

Xinrui

Stayed 1 night in Jan 2024

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay thanks
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness
An inexpensive hostel
Stayed 6 nights in Dec 2023

8/10 Good

Jane

Stayed 1 night in Dec 2023

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ecenomical, clean and very convenient to University Hospital.
Stayed 2 nights in Dec 2023

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just exactly what you need for a one nite stay. Nothing fancy but I'm not coming for fancy - just a safe place to sleep, wash up and leave. Have stayed there many times - location is best for us. We will be back!
Stayed 1 night in Dec 2023

8/10 Good

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Stayed 1 night in Dec 2023

10/10 Excellent

Marion

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet and not so pricey
Stayed 4 nights in Dec 2023

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to hospital affordable and quiet. Very clean
Stayed 1 night in Nov 2023

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incompetent and rude staff
Stayed 1 night in Nov 2023

8/10 Good

Brier

Stayed 1 night in Nov 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and environment made me feel very safe. As a woman travelling alone, this place was very homey and always had a staff member around. It also had locked doors by 8-9pm for further safety-- this was a top priority for me. I would recommend this establishment for anyone staying in London for a night or two. Very reasonably priced and close to amenities. I will be staying here again for future trips to London.
Stayed 1 night in Nov 2023

6/10 Okay

Warren

Travelled with family
No second bed for my son
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Slightly difficult to find front entry. Beautiful property.
Stayed 1 night in Nov 2023

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has all that you need for an overnite stay. Clean and affordable. Just a little tricky to find.
Stayed 1 night in Nov 2023

6/10 Okay

Manudeep

Location
Stayed 2 nights in Nov 2023

6/10 Okay

Manudeep

The location as it is close to the hospital.
Stayed 2 nights in Oct 2023

6/10 Okay

karen

Travelled with family
Liked: Staff & service
Reasonable rates, clean but bed was uncomfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it had some history to it. Very Friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

bess

Stayed 1 night in Oct 2023

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service
Worn building, small room for the cost.
Stayed 1 night in Oct 2023

8/10 Good

Carol

Stayed 1 night in Oct 2023

2/10 Terrible

reemon

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay if you need multiple rooms for extended family.
Stayed 1 night in Oct 2023

8/10 Good

James A

Travelled with family
Liked: Staff & service
Disliked: Amenities
Cost was fair.
Stayed 2 nights in Oct 2023

10/10 Excellent

Annah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was very quiet. I only saw a few people. It appears that it was recently painted. It was bright and cheerful. If i had wanted i could have prepared my own meals. The price was very reasonable.
Stayed 2 nights in Sep 2023

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Nice to have acceess to a kitchen, dining area and living room that you can use. Reminds me of being back in residence without the mess or the noise. I would stay here if I go to London again.
Stayed 2 nights in Sep 2023

6/10 Okay

Dave

Stayed 1 night in Sep 2023

8/10 Good

Hannah

Stayed 2 nights in Sep 2023