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Reviews of Hilton Americas-Houston

4 out of 5
Hilton Americas-Houston
1600 Lamar Street, Houston, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 812 out of 1080 reviews" "
Rating 8 - Good. 142 out of 1080 reviews" "
Rating 6 - Okay. 57 out of 1080 reviews" "
Rating 4 - Poor. 34 out of 1080 reviews" "
Rating 2 - Terrible. 35 out of 1080 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elsa

Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Walking distance to most places.
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We came for graduation which was in the convention center. Easy to get to just go across the catwalk and you’re there, so convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Telice

Travelled with group
Nice lobby and great stagf
Stayed 1 night in May 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. We will be back! Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Bana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

8/10 Good

Ma Crystabelle

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I enjoyed the walk in and soft shower, the service in the breakfast buffet, the guy who helped me in the exit parking lot, I did not like the smell of the carpet all throughout my stay.
Stayed 1 night in May 2024

10/10 Excellent

Analiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property is well maintained, the room is spacious and so clean.
Stayed 1 night in May 2024

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service
Property was organized and cleanliness. Key card is helpful for securing entrances. My favorite is the rooftop to overlook the Houston skyline, and indoor pool with a jacuzzi. However, the only negative experience I encountered is paying approximately $40 including taxes for parking for each vehicle if you are a guest for a hotel. Overall, it was an amazing experience.
Stayed 1 night in May 2024
Response from Reservations Department on May 8, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance.
Stayed 1 night in May 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick and easy check in. super attentive staff!! will return again!
Stayed 1 night in May 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Stephanie Van

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in May 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Warren

Liked: Cleanliness, amenities
Great looking hotel. Fabulous staff, especially the Hilton Ambassadors.
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Liz

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

dwight norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Room and amenities were clean. Staff was fantastic
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Kenneth William

Stayed 3 nights in Apr 2024

6/10 Okay

Mariah

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms air kept turning off. Was hot the whole time. Tossing and turning all night.
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff
Stayed 4 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Gregorio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was great. Only thing I’d say is that their main bar/restaurant opens too late, they had an amazing chicken sandwich I was craving after only having it once. Great stat. Would recommend this hotel
Stayed 3 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Adan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after enjoying an Astros Game. Room service food was awesome
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Belkys

Great location
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

6/10 Okay

Alecia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The television did not work. Didn't bother communicating with front desk as it was late and a one night stay. There was a layer of dust with hair on the night stand and on the lamp. However, the overall property was beautiful.
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice but a bit pricey
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Lychesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here best decision to make
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Fredreonia Bretia

Travelled with partner
Liked: Amenities
Loved our stay !
Stayed 4 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Krysta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is across the street from the Toyota Center, Houston. Rooms and Parking expense
Stayed 2 nights in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

4/10 Poor

Isaac Jr

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Nice property & staff.
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well located hotel.
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Ruben Bujanos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes walking of Toyota center, if you will go to any concert or event, this Hilton is your best option. The only thing that I don liked was that they have only one mexican restaurant that is not good, they have one starbucks but closes early from monday to tuesday.
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Michael, Leander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Hilton. Super close to the Toyota Center, restaurants, the stadium, and a lot of great places downtown. Clean rooms and super helpful staff.
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Rachel

Travelled with partner
Liked: Amenities
Ty
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with tons of amenities!
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Israel

Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that its walking distance to minute maid.
Stayed 1 night in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Ana Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Casala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but too pricey for some of the amenities. Continental breakfast shouldn’t be 30 dollars per person. The pricey room should include continental breakfast, if anything.
Stayed 2 nights in Mar 2024
Response from Reservations Department on May 7, 2024
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.