Dear Beverly, Thank you for your five-star review and compliments on our valet team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that the service of Jim will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area. Best, Louis Oliver, GM

Dear Yifan, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Louie Oliver, GM

Dear Rykendra, We appreciate hearing from guests who express their intention to stay with us again. Thank you for your feedback and for highlighting areas where we can improve. Our goal is to be the best hotel in Houston, and feedback from our guests helps us work towards achieving that. We hope you find a reason to visit again soon. Best, Louis Oliver, GM

Dear Daelena, While your stay wasn't perfect, it is a testament to the staff here that it was still worthy of a 'five-star' rating. Thank you for being our guest and sharing this great review. We hope to be your first choice for lodging in the area from now on. Best, Louie Oliver, GM

Dear Luz, What a fantastic review! Thank you so much for your excellent rating and for your uplifting comments regarding our staff and the high level of service they provide. We are on a mission to be the best hotel in Houston, and your positive words encourage our team that this goal is within reach. Please find a reason to visit us again soon. Best, Louie Oliver, GM

Dear Alexandria, We're happy to hear from you! It's great to know that you thoroughly enjoyed your stay and felt we were worth a five-star rating. Please plan to visit us again the next time you travel to the area. Best, Louie Oliver, GM

Dear Bryanna, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Louie Oliver, GM

Dear Tracy, I can't tell you how much we value your review and recommendation of our Cambria. Thank you for choosing our hotel while visiting Houston and letting other guests know how much you enjoyed the property. Please find a reason to come back again soon! Best, Louie Oliver, GM

Dear Joel, I'm glad that our location was convenient for you. We appreciate your feedback and hope to welcome you back soon. Best, Louie Oliver, GM

Dear Wren, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share a review. We look forward to delivering a flawless stay upon your return. Best, Louie Oliver, GM

Dear Brian, I am glad to hear that your stay was enhanced by our wonderful staff and the helpful service they provide. Thank you for your feedback and your patronage. We hope that whenever your travels bring you to the Houston area, we will be your first choice of lodging. Best, Louie Oliver, GM

Dear STEPHEN, We are glad to hear that you want to return to our Cambria. Your feedback is highly appreciated and we are grateful that you took the time to share your positive experience with us. Thank you for choosing our hotel and we hope to see you again soon. Best, Louie Oliver, GM

Dear Karis, While your stay wasn't perfect it is a testament to the staff here that it was still worthy of a five-star rating. Thank you for being our guest and sharing this positive review that includes areas of improvement. We hope to be your first choice for lodging in the area from now on. Best, Louie Oliver, GM

Dear ARTUR, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and spacious rooms made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon. Best, Louie Oliver, GM

Dear Tammy, Although your stay may not have been flawless, I believe that our staff's dedication and hard work made it deserving of a positive rating. Thank you for choosing to stay with us and for taking the time to share a detailed review. We hope to host you again someday to provide the 'five-star' experience that we are capable of. Best, Louie Oliver, GM

Dear Everardo, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Louie Oliver, GM

Dear Marco, It is fantastic to hear that our superb location is just what you were looking for during your stay in Houston. Thank you for your patronage and five-star rating. We look forward to your next visit! Best, Louie Oliver, GM

Dear Orven, The beds here are fantastic, aren't they? Thank you for choosing our Cambria and letting everyone know how comfortable you were here. We enjoyed hosting you and hope to welcome you back soon. Best, Louie Oliver, GM

Dear German, Thank you for this five-star review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Louie Oliver, GM

Dear Meco, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Louie Oliver, GM

Dear donald, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Louie Oliver, GM

Dear Austin, Thank you for taking the time to write a five-star review. I’m pleased to learn that your stay was enjoyable thanks to our tremendous value. We appreciate your compliments and humbly request a return visit. Best, Louie Oliver, GM

Dear Denisea, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Louie Oliver, GM

Dear TWYLA, We appreciate your business and the time you took to share this review. I am sorry to hear that issues with our elevators affected your experience. Additionally, I regret that delays in the valet department took away from the enjoyment of your visit. These issues are not the norm and we hope you come and see us again for a better stay should your travels bring you back to Houston. Sincerely, Louie Oliver, GM

Dear Charde, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is a much better experience. Thank you for giving us the chance to improve. Sincerely, Louie Oliver, GM

Dear Sam, Thank you so much for being our guest and taking the time to let us know that you had a great stay overall. We appreciate your review and hope to host you again should you return to the area. Best, Louie Oliver, GM

Dear Norma jean, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Louie Oliver, GM

Dear Ricardo, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our unique architecture and modern accommodations while in town. I appreciate your comments regarding elevators and we are currently working on updating them. There is no better compliment than a return visit, so we hope to see you again. Best, Louie Oliver, GM

Dear Louella, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Louie Oliver, GM

Dear Rosaly, Thank you for staying with us. Our hotel is in a historic building, and we are in the process of updating all of our elevators. We appreciate your feedback and hope to host you again for a flawless experience. Sincerely, Louie Oliver, GM

Dear Aldo, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. We can't wait to have you back for the next Astros game! Best, Louie Oliver, GM

Dear Dan, It is always a pleasure to hear that we have earned your recommendation with excellent accommodations and friendly service. Thank you for recognizing the great work of Igor in your review. All of our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Louie Oliver, GM

Dear Kenyatta, We're happy to hear from you! It's great to know that you enjoyed your stay at our conveniently located Cambria. Please plan to revisit us the next time you travel to the area. Best, Louie Oliver, GM

Dear Carolina, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Louie Oliver, GM

Dear Nathan, We welcome all compliments, but it is especially rewarding to hear that our staff has exceeded your expectations. Thank you for choosing Cambria and letting us, and other travelers, know that we are a five-star property. Please come back soon! Best, Louie Oliver, GM

Dear Nitra, It is fantastic to know that our proximity to Minute Maid Park, spacious rooms, and beautiful views all contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Louie Oliver, GM

Dear Guillermo, Fantastic! We are always happy to hear that our guests enjoyed comfort, cleanliness, and exceptional value for their money. We loved hosting you and hope to do so again. Best, Louie Oliver, GM

Dear Steve, What a lovely review! It is great to hear that our Cambria's location, excellent facilities, and attentive staff all made for a good visit to Houston. Thank you for your business, and we will see you again the next time you come to cheer on the Astros! Best, Louie Oliver, GM

Dear Maria, While your stay wasn't perfect it is a testament to the staff here that it was still worthy of a flawless rating. Thank you for being our guest and sharing this positive review. We hope to be your first choice for lodging in the area from now on as I know your next visit will be even better. Best, Louie Oliver, GM

Dear Keonna, We assess all reviews to ensure we provide the highest quality stay, and we apologize for falling short during your stay. We hope to welcome you again for a WOW experience. Thank you for staying with us. Sincerely, Louie Oliver, GM

Dear Carlos, We appreciate your review and recommendation. I'm delighted to know your overall stay was excellent, and I appreciate the suggestions for improvement. Please find a reason to visit us again soon. Best, Louie Oliver, GM

Dear Kristy, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Louie Oliver, GM

Dear Daniel, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Louie Oliver, GM

Dear Sharmetra, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your accommodations and the level of service we provide. We look forward to seeing you on a return trip. Best, Louie Oliver, GM