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Rating 10 - Excellent. 1057 out of 1312 reviews" "
The only reason I am giving it is 3 is because I was awaken a few times by people outside yelling and screaming at late night early morning. I went for a nice relaxing night and to get some good sleep but unfortunately that didn’t happen. Other than that it was a great stay. The staff were very friendly and helpful. Beautiful hotel
Terrilyn
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on May 14, 2024
Thank you for providing this feedback and apologize for the noise effecting your nights stay. We will try to assign you to a higher floor in the future, to help with the noise issue you experienced. We hope to welcome you back in the future.
8/10 Good
Zachary
Travelled with family
May 12, 2024
Liked: Cleanliness
It was nice
Zachary
Stayed 2 nights in May 2024
Response from Eli Moscovitch - Front Office Manager on May 13, 2024
We appreciate the review, Zachary. Please don't hesitate to share any feedback you have on how we can obtain that fifth star!
Not a bad hotel. Clean, well-appointed and in a good location. Not exactly a 5-star. Cramped lobby, smallish rooms are nothing special. Restaurant is a chain steakhouse; not what you’d expect for 5-star in Halifax
Duane
Stayed 1 night in May 2024
Response from Eli Moscovitch - Front Office Manager on May 10, 2024
Thank you for your review and feedback Duane. We are glad to hear you enjoyed your stay.
Location, location, location. Perfect location. Great value, beautiful room, friendly staff. Delicious restaurant on site. No free breakfast and not *many* amenities are a slight downside but since the hotel is located directly in the middle of downtown, the amenities surrounding the property are plentiful, and surely make up for parts that are lacking.
Dennis
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on May 7, 2024
Thank you Dennis for this awesome 5 star review. We are happy you enjoyed the prime location and look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.
Great place to stay, eat and enjoy a night in Halifax. Everything you could want is right there or in walking distance
Chris
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on May 1, 2024
Thank you Chris for this awesome review. We will be sure to share this review with the entire team. We are so grateful to be in such a central location. We look forward to welcoming you back to the hotel. Warm Regards,
Response from Daynen Bowe - Front Office Supervisor on Apr 26, 2024
Thank you Paul for this great feedback and the amazing 5 star review. . We do hope that you decide to stay with us again in the future, so that we can find a parking option that better fits. Warm Regards, The Sutton Place Hotel Halifax. Warm Regards,
Response from Daynen Bowe - Front Office Supervisor on Apr 26, 2024
Thank you Hyejin for this amazing review. We are so happy to hear that you enjoyed the stay. We do look forward to welcoming you back. Warm Regards,
10/10 Excellent
Kenny
Travelled with partner
Apr 26, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and high end hotel ,convenient location with tons of entertainment with in walking distance,valet parking was a great relief instead of looking for parking. Chop Steakhouse is the restaurant on site and its a must try.
The only thing that we wish that the hotel had a swimming pool and a sauna as well ,other than that, we had a great experience.
Kenny
Stayed 2 nights in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on Apr 26, 2024
Thank you Kenny for this amazing review. We are so happy to hear that you enjoyed the stay. We will be sure to share this feedback with the entire team. We will reopen our hot tub and patio on the 1st of May for the season. We look forward to your next stay with us. Warm Regards,
Chop restaurant was wonderful, the staff were friendly and hospitable.
Tom
Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on Apr 22, 2024
Thank you Tom for this awesome 5 star review. We look forward to having you stay with us again. Glad you also thoroughly enjoyed your dining experience at Chop. Warm Regards, The Sutton Place Hotel Halifax.
The staff were absolutely amazing would definitely stay again
Martha
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on Apr 10, 2024
Thank you Martha for this awesome 5 star review. The Sutton Place Team always strives on giving our guests the best service. We look forward to having you stay with us again. Warm Regards,
I was not impressed that I could not park in the underground parking because of my studded tires. I was informed that it was in the info that I received but unfortunately I did not see. I found it odd as this particular hotel is in eastern Canada and many people have studded tires in the winter. Oh well, lesson learned
Lorna
Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on Apr 10, 2024
Thank you Lorna for this 5 star review. We apologize for the inconvenience caused by our parking options, and appreciate your understanding. We look forward to having you stay with us again. Warm Regards,
Thank you Samantha for this awesome 5 star review. We are happy our location allowed you to have nice walks in the city. We look forward to having you stay with us again. Warm Regards,
The reason for one star is the sink and bathroom were not cleaned. They were wiped down with dirty rags and smelled dirty and the sink was not draining properly so maybe that was the reason for the smell. It was too late in the night when we realized and then too late to change rooms. The rooftop was not open as advertised and the parking was not on site as advertised. Off site and far to walk. Ver inconvenient.
Neil
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on Apr 7, 2024
Thank you for taking the time to share this feedback Neil. We are terribly sorry about the experiences you faced during your recent stay with us. We have shared this information along with our GM and we will definitely like to rectify this situation. We will be in contact with you this week in regards to this. We do hope you decide to give us another chance. Warm Regards,
Response from Daynen Bowe - Front Office Supervisor on Apr 7, 2024
Thank you Tristian for leaving this great review. We will be sure to share this review with the team. We are so happy to hear this and we do look forward to welcoming you back to the property. Warm Regards,
10/10 Excellent
Kyle
Travelled with partner
Apr 6, 2024
Liked: Cleanliness, amenities
I loved how amazing all the staff were, very polite and welcoming! Very clean and just all around great hotel! Would definitely recommend.
Kyle
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on Apr 7, 2024
Thank you so much Kyle for this amazing review and we appreciate the recommendation. We will be sure to share this with the entire team. We are so happy to hear that you enjoyed everything about the stay. We do look forward to having you stay with us again. Warm Regards,
A wonderful property. Staff are incredible, ambiance is lovely, rooms are so comfortable. My new favourite hotel in Halifax.
Treva
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on Apr 7, 2024
Thank you so much Treva for this amazing 5 star review. We are so happy to hear that you enjoyed the stay and we will be sure to share this review with the entire team. We look forward to having you stay with us again in the future as your new favorite hotel. Warm Regards,
Response from Daynen Bowe - Front Office Supervisor on Mar 29, 2024
Thank you David for this awesome review. We are so happy to hear that you enjoyed the property and we do look forward to welcoming you back. Warm Regards,
Response from Daynen Bowe - Front Office Supervisor on Apr 3, 2024
Thank you HyeJin for this great 5 star review we do appreciate you taking the time to leave this for us. Warm Regards,
10/10 Excellent
Bruce
Travelled with family, Travelled with partner
Mar 29, 2024
Liked: Property conditions & facilities
Lovely hotel.
Bruce
Stayed 1 night in Mar 2024
Response from Daynen Bowe - Front Office Supervisor on Mar 29, 2024
Thank you Bruce for this great review. We are so happy to hear that you enjoyed the hotel and we do look forward to welcoming you back to hotel. Warm Regards,
The Sutton is always such a treat! Great service, beautiful rooms, great gym, comfy beds, decent in room coffee. A wonderful stay yo end our time in Nova Scotia
Drena
Stayed 1 night in Mar 2024
Response from Daynen Bowe - Front Office Supervisor on Mar 29, 2024
Thank you Drena for leaving us such an absolutely amazing review. We will be sure to share this review with the entire team. We are so happy to hear that you enjoyed the stay and we do look forward to welcoming you back. Warm Regards,