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Smoking room???? Who has them anymore? Didn’t realize when booking as these should no longer exist. We left after 20 minutes. Room was disgusting. Eyes and throats were burning.
Most unprofessional and rude people here!! Took my money and didn’t even check In. Was advised to book another hotel by their front desk. Their hot water doesn’t work and the property smells dirty.
Wouldn’t recommend to anyone
NO HOT WATER.
Just a basic amenity! - No big deal.
When, I brought this up to the staff and manager. I was told,”there was too many people showering”.
Pathetic…
Thanks for your stay, really appreciate your positive feedback
6/10 Okay
Kelly
May 19, 2024
Disliked: Cleanliness
Somkey room
Kelly
Stayed 1 night in May 2024
Response from GM on May 21, 2024
Thanks for your stay. You were informed the room will be a smoking room, when you check-in after 2 am. That time you said- does not matter smoking or non-smoking.
It’s decent. Good price, but getting dates. Restaurant permanently closed
Meghan
Stayed 1 night in Apr 2024
Response from PC on May 10, 2024
Restaurant has a new owner from 1st May only, it is opening very soon, the earlier owner RIO got sick and she had to discontinue her lease middle of the year.Thanks for your stay and your positive feedback.
6/10 Okay
Jamie
Business traveller
May 9, 2024
Friendly
Jamie
Stayed 1 night in May 2024
Response from PC on May 21, 2024
Thanks for your stay, really appreciate your positive feedback
10/10 Excellent
Cheryl, Drayton Valley
May 7, 2024
Liked: Cleanliness
Cheryl
Stayed 1 night in May 2024
Response from PC on May 8, 2024
Thanks for staying with us. We appreciate your feedback!
the building is holding 75 rooms since 15 years under the same ownership and management. Mostly houseful, not easy to book the room as a walk-in, so we must be doing many thing right to keep our guests happy.
The property is still recovering from the financial hardship brought on by the pandemic.
The facility was clean but some things were very worn and showing age.
The free breakfast was under staffed. lots of stuff ran out and it took to long to replemish.
Rod
Stayed 2 nights in Apr 2024
Response from PC on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!