"This was a last minute trip for a funeral during a very busy time of year, just days before Christmas. Before I booked, I inquired about 2 specifics and the host promptly answered. We were very grateful for the keypad entry since we were scheduled to arrive after midnight. My mother-in-law and niece were able to get settled in long before we arrived. The beds were very comfortable, there was plenty of coffee and water bottles, plus a few snacks and a personalized welcome letter. Instructions for...