6/10 Okay
Anna
Travelled with family
May 25, 2024
Liked: Cleanliness, staff & service
For a VIP experience there was no VIP. The room was one we have stayed in before and the air conditioning would not go down to the minimum. We were constantly hot. (We have stayed at the Cordis numerous times and are familiar with how to use the air conditioning unit). We were supposed to receive a complimentary bottle of wine in each room. We were asked on check in our preference which we said was white. They delivered red which no one drinks so we left it there. It would have been nice to have the wine available as a pre drink prior to heading out but it was in our room late that night after our return when we were heading to sleep. Reception staff were friendly.
Anna
Stayed 1 night in May 2024